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December 2023 by Kevin Tock
Great lumber yard, better prices on fasteners then the local hardware store.
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December 2023 by Amy Schwengels
Had an unusual request for a custom laminate island countertop and they were extremely helpful in providing material samples for us to review so it made it easier to decide on which design was right for us and then we were able to order our custom top. We are very pleased with the level of service we received and we highly recommend them.
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October 2023 by Steve Neubaum
Great people here. While my needs are generally a little different from what they are probably used to, making scale model buildings out of wood, whereas most people build full size buildings, they are always able to either help me find what I need, or if they do not carry it, point me to someplace that does. Nice to have a local place to buy materials from, instead of some national chain.
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October 2023 by James (Jim)
I went in to get a piece of oak panel and the service person took the measurements and got the piece cut and brought to me in 15 minutes. Very fast and efficient.
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August 2023 by Terry Monsky
Great little Lumber Yard.
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June 2023 by Ronald G.
Excellent service and quality of lumber! I've been there a few times and the prices beat home Depot for what I needed and I didn't need to pick through 100 boards to find what I needed.
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December 2022 by Ed S.
My general bought standard size skylights through East Side Lumber. We later decided to not install them, however ESL would not take them back. After discussions directly with Velux, we were still within the 45 day limit for returns for a 15% restocking charge plus shipping costs. We coordinated a return/ shipping plan with Velux, but Ed at ESL did not want to comply and hung up on us. We then brought this up with Rich who finally accepted the skylights (we delivered them to Hartland). Bottom line is my general got $85 back for skylights bought for $1383. They claim it cost $1083 to ship them back to Aurora, IL. They must have used a limousine service because UPS would have been less than $500. We will never use the East Side Bandits again!
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October 2022 by Robert Barkley
I wish that zero stars was an option on this. I built a new house and my GC recommended we use East Side Lumber. I cannot express how terrible of an experience this was. At first everything seemed great, but when it came to customer service after they had my money and items on order it was terrible. Their communication is atrocious, friendliness is not a thing, and I was even yelled at by them because I was "too involved". I was putting a lot of the house together myself and I was inconveniencing them when I was reaching out. I would not get responses for days or weeks, very short and unprofessional e-mails, many voicemails left that were never returned. Avoid this place at all costs. Drexel and others may be a bit more expensive, but I absolutely regret not using them. I felt like I was dealing with a company from China. Even my GC who recommended them said he won't work with them again. I hope this helps someone else who is looking to fulfill a dream of building a new house because this company made my experience terrible and not what it should have been.
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October 2022 by Pat Arneson
Didn't have exactly the wood I wanted (yellow pine) but were extremely friendly and helpful.
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November 2021 by Jamison Kaul
Everyone at Eastside Lumber is very friendly and helpful. From ordering to delivery to advice, I highly recommend them!
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August 2021 by Ann Miller
Customer service exceeds expectations, always stopped for what I need, great prices and great hours during the weekend on the weekend
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June 2021 by John Kuhn
The folks at East Side Lumber are very friendly and knowledgeable. Prices are competitive, too. Our go to lumberyard.
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June 2021 by Liz Greenhagen
Sue was extremely helpful when we needed 4 pieces of decking compost boards that has been discontinued. She found us what we needed in about 10 minutes.
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February 2021 by Richard Krebs
East Side Lumber is one of the most customer friendly places to purchase your building and remodeling materials. The staff is very knowledgeable and helpful totally enjoyed working with the people at East Side Lumber over many years.
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January 2021 by Sean McGee
Very helpful and knowledgeable, can't wait to work more with these guys on our home remodeling
