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December 2023 by Robyn Johnson
Kelly from Glacier Hills made processing a loan simple and quick over the phone, very courteous. helpful and friendly. Further, she indicated something I was unaware of that requires my attention.Thank you so much, Kelly!
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November 2023 by Jennifer Schellinger
Glacier Hills lender Robyn Erickson was so great to deal with. Very professional and made everything so easy and seamless. I will definitely recommend her to my friends and family. Thanks Robyn!
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September 2023 by Lisa Jewell
The customer service in all departments including the loan office is over the top. I appreciate all the workers for their kindness, knowledge and respect.
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September 2023 by Jeff Blankenheim
You are the best people to work with very polite people and understanding even when things don't go my way it's joyful to work with you thank you glacier hills for being my credit union
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August 2023 by Charlie
Professional, Friendly, Welcoming.Couldn't be happier being a long time member with this branch of Glacier Hills Credit Union. ?
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December 2022 by Robert Mueller
If you’re looking for a credit union, this place isn’t it, I would suggest going to LANDMARK CREDIT UNION across town. It used to be good place like 10 years ago but service isn’t what used to be. They change their policy’s without notifying the customers then make it sound like you’re in wrong and that’s how it is. When in fact it’s a dereliction of duty on part information in their part. They don’t stay considerate of the older crowd of people and expect them to know everything online. Closed my accounts took business elsewhere. Trash ?
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September 2022 by Renee Katona
In purchasing my new vehicle Kelly Masnica was absolutely amazing!! She answered all my questions, got back to me Immediately either from email or phone call. In any future bank needs she will be the only person I would go with!
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September 2022 by Brooke Cryderman
Great place!Does hartford location have a coin counter?
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August 2021 by Rachel Voegeli
Kerry is an awesome customer service rep! She gave me several solutions to my problem. I am very satisfied, great job on hiring her! I will recommend glacier hills to anyone thanks to this experience!
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July 2021 by Vicky Miszewski
The best place for auto loans! Quick process, the best rates and everyone I dealt with was super helpful!
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July 2021 by Lori Mas
Thank You Kelly for the fast and friendly response to my loan application
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July 2021 by Luke Wendorf
Updated after reading response:As I am a very organized person I went through every letter you sent me as I keep all of them in file, and I have the original paperwork that states “you as the lender may open an insurance policy for the vehicle without informing me” which is exactly what you did. My insurance company has contacted you multiple times and said this is a common issue with Glacier Hills. I will continue to contact regarding the issue, no need to lie. Feel free to call me anytime I know you have my information, I will be searching for another place for my loan. This is truly unethical.Used Glacier Hills for a car loan, had insurance with a provider and decided to switch providers because I found a better rate. Glacier Hills apparently did not like that and informed me they opened a policy in my behalf (a policy that costs triple what I am currently paying) and then decided to tack it onto my loan. Like are you kidding me, valid proof of new insurance had already been provided and taken care of and they didn’t like it and saw an opportunity to attempt to take advantage of me. I don’t like that… I have never missed a payment, been on top of everything, and never had any problems until this.
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July 2021 by Nancy White
I'm so pleased that you employee such kind hearted people. Carrie is very patient and helpful when I call in. She takes the time to help me and never tries to rush me off the phone. I just want to share with everyone how much she brightens my day when I talk to her. Thank you Carrie and thank you Glacier Hills for hiring such caring individuals!
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July 2021 by Lucy Steltz
I just want to share with you the incredible experience I had with your employee that answers your phones. Her name is Cari (apologize on the spelling if it's not correct), I am not sure if is she is the head person there in the department but have had the pleasure of speaking with her numerous times and each time is better than the next. She takes the time to explain things to my elderly parents without getting frustrated. She always solves our issues and answers our questions, I really hope that she is recognized for her hard and committed work. I know that dealing with people's issues and being the front line to it all can't be easy, but you would never know it if she was irritated. Very kind, warm, understanding individual, I just wish I lived closer so I could meet her in person! Please, please make sure to appreciate this lady, she is one of the good ones!
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July 2021 by Deb G
All I can say is LIFESAVER!!! I was literally getting off the plane and got a fraud alert and contacted the number and got no where with the individual. So I immediately called Glacier Hills and was relieved when Carrie answered and was able to help me get my card working again. I am on vacation and this would have been a nightmare! Thank you so much for helping me and being so prompt, polite, and knowledgeable. She is a gem :)
