Shopko Optical offers a personalized experience for customers with various eye care needs. The team of experienced doctors provides comprehensive eye exams, prescription eyeglasses, and contact lens fittings. They also care for eye conditions. Staff members are described as friendly, helpful, and responsive. Customers have praised the thoroughness of the exams, with explanations at every step, and the assistance in choosing the right glasses. The environment is positive, and the staff, including Dr. A, are attentive and genuinely listen to their patients, offering advice based on individual lifestyles. While there was an issue with a digital exam and contact lens prescription that was impossible to fulfill, the manager Chelsea handled the situation professionally and worked to resolve the problem, making sure customers leave satisfied. Overall, Shopko Optical is highly recommended for its thorough, friendly, and caring service.
I worked with Laura recently to replace the lenses in a pair of glasses and purchase a new pair. She was very helpful, patient and professional. She didn't make me feel rushed at all.
November 2025
I was welcomed by Laura R. I had to get an eye exam and order for contacts. Laura was so incredibly personable and explained everything thoroughly. She answered all my questions and made me feel very comfortable. Thank you Laura!! You're amazing!!
October 2025
Kim was out standing with her customer service ! Explained everything step by step. Very knowledgeable and just a friendly individual. The doctor we had also explained everything step by step !
