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December 2023 by Corrie Davis
I took my 5 year old in expecting a referral since she had seen a pediatric eye specialist out of state previously. The team at Shopko Optical Hartford were amazing and super helpful. We ended up not needing a referral at all. Her previous prescription was way off.She is so much happier now.
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December 2023 by Aimee Powalisz
Kim helped me work through the intricacies of multiple insurances so I could get what I needed. She's magnificent!
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November 2023 by Diann Koski
This entire staff is exceptional - so helpful and responsive. I am terrible with names and left the card at home - kim, Pam, Denise, Allison??None of them sound quite right but they are all great - I have never had a negative experience stopping for various exams a and quick fixes at least 4 times on the last year!
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September 2023 by Diane Howe
I love Shopko Optical! I've been going for years and was so happy to see one come to Hartford. The doctor was very thorough and pleasant. Cheryl helped me pick out glasses and was friendly and knowledgeable. I highly recommend them!
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September 2023 by Kim H
Had exam here june 2022. They called me several months later & said that I had extra insurance even though I did not. I made calls to no avail since there is no other ins co. The ins co they claim I have has no record of us. Came back this year & Shopko still won't honor insurance even though it's valid & our only plan. The eye exam itself was a little suspect because they're trying to sell non reimbursable scans. The glasses were never right but I couldn't get resolution. It's too bad bc we wanted to give a local business a chance. We won't be back.
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August 2023 by Erica Bergstrom
Very professional and friendly! The doctor was thorough and explained why she was performing different tests. At the end, she gave me a breakdown of the pros and cons of me changing my current prescription, and showed me what each way would look like. I've never had anyone explain that to me before, and I really appreciated it.
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July 2023 by Elizabeth Bartel
My husband and I just had our first appointments at Hartford this past week. It was a very friendly atmosphere, everyone was smiling and our optometrist was very kind. She explained every step and answered every question we had. Kim helped us with picking out new frames and lenses. She was so much fun and extremely knowledgeable on what frames/lenses would work best for our needs. We will definitely be back!
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June 2023 by Elizabeth Tuttle
My husband and I just had our first appointments at Hartford this past week. It was a very friendly atmosphere, everyone was smiling and our optometrist was very kind. She explained every step and answered every question we had. Kim helped us with picking out new frames and lenses. She was so much fun and extremely knowledgeable on what frames/lenses would work best for our needs. We will definitely be back!
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June 2023 by Jean Livermore
Thankyou Kim for helping me with picking out my new sunglasses! Everyone was so helpful. My eye test with Nicole was better than I ever had she explained to me about cataracts and was very nice and took her time.I will most definitely be back next year.
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June 2023 by Mark O.
Great service with a smile by all! The optometrist thoroughly explained everything in "laymen's terms" so I could easily understand and took extra time to answer all of my questions. Kim, the optician, helped me select wonderful frames and helped me get the best deal. And she was extremely patient, helpful, and pleasant. Definitely will continue to do business with Shopko Optical. Thanks for the enjoyable experience, Anne
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May 2023 by Karen H
Shopko Optical in Hartford is a great place to go if you are in need of an eye exam or new glasses. Kim was very helpful and friendly. She took extra time to go over everything with my husband and myself. Kim even stayed past her leaving time to help us finish up so that another member could help a difficult customer. Above and beyond good service. I highly recommend Shopko Optical in Hartford.
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May 2023 by Georgine Poulin
Very nice experience. All the staff and the doctor were extremely helpful and professional. Also made it fun. We'll be back. Actually listened to our concerns.
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April 2023 by Steve Deterding
The doctor was great and very helpful, but the staff. It took 3 weeks to receive my glasses which the lenses were still wrong. They said I was the one who was wrong. I asked for adjustment ( all other places help with this) they said NO.
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March 2023 by Taylor Ann
I had a great experience here getting my eye exam and new glasses. The doctor was so kind and explained things well. I learned a lot about my eyes! She helped relieve a lot of my anxiety about getting my eyes checked. And the staff was super helpful while I was picking out my frames because I had to come by myself. Thank you all!
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March 2023 by Richard Sery
This place is truly a gem to have in Hartford, we had an awesome experience. I took my son there for glasses and right away Chelsie greeted us like we knew her for years. The way she guided us thru the process from beginning to end was wonderful, I could tell by her comfort level that she knew what she was doing. Then we were lucky enough to see Nicole for his exam which was very informative. I learned things about my sons eyes that I was never aware of before, after 20 plus years. Awesome place and one heck of a selection to choose from so allow time to browse. Thank you to all of the staff!
