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April 2023 by Joe Underwood
Excellent company and staff. Scott is a good man and knows his products. I ordered the wrong item and Scott was quick to correct my mistake and get me what I needed asap. I won’t go anywhere else in the future.
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August 2020 by Troy D.
Comically inept service from having to call them from their own waiting room to get help (after almost 10 minutes of standing around with no employees in sight) to the fact that Scott broke my watch. Inept and incompetent.It was supposed to be a simple watch battery replacement. It took Scott a couple of tries on Google to figure out which battery and then spent almost 15 minutes fiddling with it in the back. When he came out from the back, he proceeded to tell me the back of the watch wouldn't snap back in and I would have to take it to a jewelry store. I made a comment about the watch being broken and he actually said "it's not broken." Um...yeah...if the watch is in pieces, then the watch is broken. Instead of suggesting somewhere to go or offering to look up the nearest jewelry store, Scott informed me that he could leave the new battery in but that I "would owe $2" or he could take the battery out. Inept and incompetent.Scott's concerned about TWO DOLLARS when I am looking at a watch in pieces? (rolls eyes). Inept and incompetent.Know this much - even if you live in Hartland, there are a BUNCH of other places to go in person or online. Don't waste your time or money going to this place. What should have been a simple $2 battery has now become a much more expensive watch repair. Inept and incompetent at every level.
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June 2018 by Donald “Rainmaker” Rindahl
Scott is a great guy to deal with. Very knowledgeable and willing to bend over backwards to meet my needs. I have had my battery packs for my Panasonic drills rebuilt there. The turnaround time was excellent. They have a much better price than Batteries Plus. I have put those batteries into service and they are holding up nicely.
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March 2018 by Don Rindahl
Scott is a great guy to deal with. Very knowledgeable and willing to bend over backwards to meet my needs. I have had my battery packs for my Panasonic drills rebuilt there. The turnaround time was excellent. They have a much better price than Batteries Plus. I have put those batteries into service and they are holding up nicely.
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January 2017 by Steve Tidyman
Great service! Excellent prices! They know what they are a talking about when you ask questions.
