Claudia was very nice and explained some of the new features of the BMO app. Very nice customer service, definitely put a big positive impact on my loyalty towards the bank.
June 2025
I needed to make a large withdrawal and also needed the funds quickly. Peter and Claudia worked with me to expedite this process so that there was no holding time for the funds. This was appreciated on my end and strengthened my consumer loyalty to BMO.
February 2024
Emily has been so great! I had a couple of incidents of fraud and she kindly and competently issued me a new card. Thanks, Emily!
