Body Shops in Hayward, WI

“Sam was a great person to deal with during the purchase, but I am extremely disappointed with the condition of the vehicle after being told it was certified.

Once I got the car home and was able to look at it properly in daylight, I noticed a tire valve stem issue and other problems underneath the vehicle that I absolutely feel should have been caught before the car was sold as certified. Nothing I have seen so far appears catastrophic, but that is not the point.

If a dealership is going to use the word “certified,” I expect the vehicle to have been inspected carefully enough that obvious issues are found before the customer drives away. I should not have to get home, inspect the vehicle myself, and start finding things that make me question what exactly was checked.

I am angry because this completely changed how I feel about the purchase. My advice to anyone buying a vehicle here is simple: DO NOT assume that “certified” means everything has been thoroughly checked. Look over the vehicle carefully, inspect the tires, get underneath it if possible, and seriously consider having an independent mechanic inspect it BEFORE you leave the dealership.

I liked dealing with Sam personally, but the condition I found the vehicle in afterward is unacceptable to me. That is why I am leaving one star.”

“Ernie's Auto Body did a fantastic job repairing my truck, I couldn't be happier. I asked them if they could touch up some chips and scratches on top of my insurance claim and for a small fee they did wonderful work on those repairs as well. Plus they cleaned and vacuumed the interior of my truck! Everyone was professional and super friendly. Highly recommended!”

“They took care of my dad's truck and my truck for some things that needed to be fixed. Everything was completed in a timely manner and I was able to get a loaner vehicle. My dad was in the autobody/collision business for many years...he usually has something to critique on the work being done... all I have to say is that he too was impressed especially when I got my truck back knowing how hard it is to work with metallic paint. Thanks for the great work guys! I would highly recommend.”