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February 2024 by Jan Ikhtiari
I have never actually been here but this was my experience. we booked a reservation (in Feb) for August of 2024. Wanted to try someplace new. The very next day we cancelled it. We talked to the actual guy at the campground. We discovered that as nice as this campground may be, and as nice as the people were, there was a train goes by every hour during the night 50 feet away and it blows its horn 4X each time. They have to do it, its a law. I sympathize with them but this will not work for us. The guy at the campground was very understanding and was trying to reverse the charges on my Discover card but was having issues. RJourney takes care of these things for a number of campgrounds. I called them because after a few days there was no reversal of charges. They said they were going to charge me a $20 cancellation fee (in their policy) (Booked in Feb going in August!) not only for the reservation but also for the golf cart!! Ridiculous! No, I did not read their disclaimer as most ALL campgrounds you can cancel within 10 days to 30 days with no fees. Maybe they should put a disclaimer that their campground is 50 feet from a train that blows its horn every hour at night and I would never have booked there in the first place!Eventually, they waived the $20 fee on the golf cart (how sporting of them) but not on the reservation.So BEWARE!! RJOURNEY who handles their reservations and billing is totally out of line in my opinion to charge a cancellation fee 1 day after making reservations for 6 months in advance and the website for Coconut Grove should have a disclaimer that their campgrounds are so close to a railroad track and about the horn blowing every hour thru the night!JI
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October 2023 by Lori and Mike
The campground seems fairly new, has a lot of new cabins and permanent campers. The pond and swimArea is very nice. Weekenders are put down in the lower portion. We stayed on a Mon-Wednesday and We were the only ones in entire lower portion at the furthest point, closest to the River. BEWARE The biggest FYI is there is a train track about 100 feet the sites. The track is an active line. The trains run 2x per hour but seemed to stop between 9pm- 2am then they are back at it. Not only do the run loud but they blow the horn as they pass everytime all hours of the day & night. I actually called hotelsFor availability. Overall the campground itself is Nice .. but the train was definitely a negative for us.
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September 2023 by Rogelio Martinez
Calm and well organized amenities There were more and better none taken spots that I would of be set. Didn't like that I was right close by the rail road track and the trains were constantly passing by day and night. Would be nice if the resort said that there was a train rail so close.
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September 2023 by Travis Hubert
This is our 2nd year coming to Coconut Cove! One time with kids, one time for Adult wknd! The staff is amazing! They are all very nice & happy to see us! Very clean campground! Can’t wait to come back next year! Thank you everyone @ Coconut Cove!
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September 2023 by Jakeashlee16
Do Not Book here, go to WhiteTale Bluff (family owned, much better business). Save your money, they will not refund you if you want to leave and admitted everyone complains about the trains. The TRAINS and HORNS all throughout the night will keep you up, SHAKING your camper. It is so bad, we left the second night without them offering a refund. Would rather lose our $69 per night, than our sleep and sanity. Your welcome in advance for the warning. ?
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September 2023 by Ashlee B.
Do Not Book here, go to WhiteTale Bluff (family owned, much better business). Save your money, they will not refund you if you want to leave and admitted everyone complains about the trains. The TRAINS and HORNS all throughout the night will keep you up, SHAKING your camper. It is so bad, we left the second night without them offering a refund. Would rather lose our $69 per night, than our sleep and sanity. Your welcome in advance for the warning.
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September 2023 by James R.
Not A Happy Camper: At first look when we booked our stay at Coconut Cove, we were thinking, "oh what a great looking place!" Even when we pulled in everything looked great. But quickly things changed. We booked a pull thru site, so we drove around the pond to our site. With our trailer we had to pull in so far the water, dump line and electric, it was too far for me to reach them , and the site was far from any leveling for me. So we pulled out and started to drive back and came upon a horrible hump and drop in their driveway. You could see the many gashes in the road from hitches and tows that were caught there. I then had to maneuver a complete 180 turn with the Rv and trailer to go the wrong way back for a new site by stopping at the clubhouse. They gave me a longer more level site where I could make all work. We took the dog out and realized the ground was covered in what we believe to be goose poop, and all the pull thrus are within a few feet of a very active railroad track. That horn blows 2 or 3 times an hour-extremely loud all night! Wow, what a loud night. And last but not least, the only bathrooms or showers were a long walk around the lake...get on your hiking shoes. $63.75 was way overpriced for this place.
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September 2023 by Glyn Jones (Glyn & Jena Jones)
While this park is well maintained with plenty for the entire family to do, you can’t go wrong with the exceptional customer service from the general manager Kolby. Yes the park has trains that come by regularly but if you know that ahead of time, it’s actually fun to watch them and you just use white noise machine or ear plugs if you’re a light sleeper. The view is awesome to see the trains, the park and the Mississippi River (you can even see tugs and barges coming in and out of the Lock and Dam #11)! Convenient to the adorable town of Dubuque and just about everything you could possibly need. The park was safe and even had a restaurant and live music on the summer weekends. Sites are level, no Wi-Fi at the park but the ATT signal was strong. We don’t recommend the laundry facilities here though… we opted for the nice clean laundromats in town instead. The incredible customer support we received from Kolby though makes us recommend this spot to anyone looking for a great and comfortable place to stay.
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September 2023 by Minerva B
This is a great place if you’re looking to have a fun, lazy, weekend getaway! Food and drinks were very good as well! We rented a glamping pod for the weekend, and although it was a super neat little cabin, I feel like the price is a pretty high considering you have to bring ALL of you own stuff including bedding. For $250 a night (almost $500 for the whole weekend) I feel like there should at least be a made bed already set up for you. Overall, I would definitely come back and stay again for the weekend, as long as prices don’t go up!
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September 2023 by Bill Mildren
Manager of resort. Great guy (Kobe) now his staff nope!!!! Also they raised the prices like crazy. Not worth it. Used to be fun not so much. Unfortunately we probably be moving next year with about 15 other campers. Unless something changes. Sorry coconut cove.
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August 2023 by C B
A little expensive in my opinion but overall a great stay over a long weekend. Some things seemed like they were nickel and dimed, probably an RJourney thing. Good food and drinks at the clubhouse and pool/beach bars. Clean bathrooms and bathhouse but the showers didnt have hot water. Great location, quiet and secluded minus the trains. We knew there were gonna be trains coming through before we booked, some blare their horns more than others but it was actually easier to ignore than some of the reviews made it seem!
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August 2023 by Sierra Bartlett
Perfect place for a birthday party! Everyone there was having a blast and so kind us. The obstacle course was challenging for all ages but still so much fun. We will be back next year for sure.
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August 2023 by samantha bauman
we stayed this past weekend. all in all not a bad place. but had a unwelcomed situation with a hot head staff member who wanted to fight. made our family and group feel unsafe with children present. definitely not our style.
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August 2023 by Mark Claeys
Very friendly staff and great service. The drinks at the bar were inexpensive
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August 2023 by Brittany Werrline
Management made myself and my family feel very unsafe and in danger.A manager and an employee came onto our campsite approximately 11pm asking if anyone had pulled up recently on a golf cart (no one had) we did have some family from another campsite sitting with us (who walked over) who had some issues with management earlier (not sure on all details). The manager called my family member by name and stated he "knew him" and he was "black listed" (again, I do not know all details). We assured management that all parties present had been at our fire for a while and we had not been disturbing anyone. As management left our campsite a member of our party was talking to another member of our party and used some choice words (in no context towards management), the manager charged back to our fire and went chest to chest with my cousin accusing him of using the language and accusing him of using it towards himself (he did not). While this was happening my 14 year old daughter was sitting next to me and my 6 year old son was sleeping in a reclined lawn chair with a blanket directly next to where the manager was screaming at my cousin. I tried getting the attention of the employee to let him know of my son sleeping and have the manager back away from him. The manager was trying to pick a fight. The employee stuck his finger in my face and threatened to kick our entire family out on the spot and call the sheriff. We were all very uncomfortable with the entire situation and felt very unsafe. The manager eventually left after my cousin volunteered to leave our site as he did not want any of our children being harmed.We had a fire lit and our site had a steep hill leading to the lake. If my son was knocked over he could have gone into a fire as well as someone tumbling down the hill towards water.I will admit I do not know all the details between management and other family members, but at our site we had no previous issues, were compliant with all rules and regulations, and were enjoying a quiet fire with family until management came in looking for a fight that could have hurt a sleeping child or worse.We were so uncomfortable with the interaction that we packed that night and left by 9:00am the next morning. We would have left sooner but had other children sleeping but were ready to leave if anything more happened.
