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March 2024 by Sofia Galvan (Unfinished Tune)
Terrible customer service!
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March 2024 by Bridgett Delap
Rude manager unhelpful staff. Quite often doors are locked and told can't be helped when going thru drive thru
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March 2024 by Paula Baus
Food orders are always correct. The staff have great personalities! When dining in with my sister the interaction the employee (Logan) was warm and friendly. He checked on us while eating to see if we needed anything. I have never had that happen at a fast food place..
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February 2024 by Cliff Koenig
The lady working the counter today was super friendly and supportive of our jobs. We need more like her, I didn't catch the name sorry.Thanks!! -From the dump truck drivers....
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February 2024 by Tim Miller
1/2 hour wait to get food in drive through. Only 3 vehicles in front of me. Over $10 for Whopper Jr combo.
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January 2024 by Daniel Frost
Whoever the franchise owner of this location is or literally anyone who has a say in staffing should shut this place down and completely re do the employment structure.I've come here three times never once have I had a respectful or just generally decent employee interaction, the order done right, or been out within a reasonable time.I would understand the wait if the interaction was semi decent and the order was right but this BK is a literal dumpster fire and needs help ASAP.I would strongly urge no one to go here until some major changes are made, stop giving them your money!
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November 2023 by Candy S
3.5 stars. Food isn't that great and really high fat and caloric content. Service was
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November 2023 by Angie Vang
The service is so childish and he can’t even hold his emotions he’s so dramatic he’s probably 17 or 18 year old.
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October 2023 by Samantha Hiphop
This location is a joke!! Doesn't matter if you go in or go through the drive thru you are waiting for ridiculously long time! Skip waiting the half hr + and go somewhere else!! Zero stars.
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October 2023 by Patty Osweiler
Shout out to Aiden at Holmen Burger King for his amazing customer service! His personality is awesome and for being such a young man he rocks the customer connection!! Hope the owners know what an asset he is to the company. 10/1/2023
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September 2023 by Patty O.
Aiden at Holmen WI BK has amazing customer service skills for such a young man! I was pleasantly surprised! Hope the owners know what an asset he is to the company.
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September 2023 by Jessica Kasten
My child and I arrived at BK Holmen at 1:05. We waited in line to order about 10 full minutes. We finally ordered, got drinks, sat down to wait. 30 full minutes go by and they never call our number. I go up to the counter to ask about the order, and no one acknowledges me or speaks to me for another 10 minutes. Finally when they do, I politely ask for a refund. I asked if I could get cash (because I don’t trust the money will actually go back on my card) and they said no. They said the money should go back on my card in a few days and if it doesn’t, they suggested that I drive all the way back to Holmen BK and get cash at that point. They never apologized for this incident.
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August 2023 by Jessica Kasten
My child and I tried to dine inside the restaurant. We waited in line to order about 10 full minutes (fine). We finally ordered, got drinks, sat down to wait. 30 ENTIRE MINUTES go by and they never call our number for our order. I walked back up to the counter to ask about the order, and no one acknowledges me or speaks to me for another 10 minutes. It was very obvious at this point that my order was never made and they must have forgotten about it. Finally when they have the time to address me, I politely ask for a refund. I asked if I could get cash (because I don’t trust the money will actually go back on my card) and they said no. They said the money should go back on my card in a few days and if it doesn’t, they suggested that I drive all the way back to Holmen BK and get cash at that point. They never apologized for this incident.
Update: the money was never returned to my bank account from BK. My money was stolen.
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August 2023 by Nikki Spies
The lady was great! Very informative of register issues and attentive to our needs of the children offering crowns and giving us gift card for the issues ? thank you will be back
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July 2023 by Josh Brush
Very slow service. Got tired of waiting and