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August 2023 by Lindsay Jones
Vic’s has a tow truck that broke our cars front bumper twice, while being towed, they also broke our neighbors back bumper while they were loading our car the second time. After calling them to try and figure out what they can do to help and what steps we can take to get it fixed , the woman put on a very hostile tone and wouldn’t let us speak to anyone after going in circles with her. The third time we needed it towed, they denied the phone call completely.
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May 2023 by Robert Mijokovic
They basically got me up and running and saved me hundreds of dollars on not loosing time away from work. Plus car problem solved ?
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March 2023 by John Moore
They did a great body repair on my Camry and when my wife slid into a ditch they were there promptly and pulled her car out.
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January 2023 by Kristen Aumann
I trust this shop for all our car care. From oil changes to body work to towing. Now, we even bought a car from them, and it was the most seamless experience I’ve ever had. They truly cared about the shape of the car before they sold it to us. Also, the office ladies are awesome! Especially Shelly who helped with all my pre-sale questions!
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January 2023 by Jerry Swaagman
Great help in time of need and prompt service as well as return response
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December 2022 by Erwin Felis
Vic's was able to immediately get me in the same day I called to get my driver's side window at least looked at and rolled up so I didn't have to deal with our chilly winter temperatures with just a piece of plastic covering the window.
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December 2022 by Cherish Banaszak
Bought two cars from vics and was pleased. Good prices and helps with a budget. Nice people too
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September 2022 by Judy Lueck
Being single I needed a reliable place I could trust. They are honest & up front. Ive taken all my vehicles there for years. You won't be dissappointed!Services: Auto tire replacement
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September 2022 by Erik Bunkoske
Wanted to get estimate for body work and the lady said they are not going to give me an estimate unless I have the work done here very rudely on the phone. Also my girlfriend almost got ran off the rode by one of the tow truck drivers that cut her off. Seems like very unprofessional people that work for Vics auto. I would not recommend them to anyone.
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August 2022 by Alyssa Stamper
Had my car towed there even though it still ran, but was blowing white smoke from tail pipes. Tow drivers very nice! Mechanics and office lady's... I have it towed to diagnose what needed fixed on my car. They said fuel injector 1 and spark plug 1. I asked them to leave the engine top off and we'll have it towed back to put the parts in ourselves. My check engine light was the only light on the dash.I get my car back, insert the new parts, put the engine back together to notice a couple parts were missing. (long engine bolt and my air take manifold) they claimed they had my air take but not my bolt. Even though I had all five when I brought my car in. (Office lady's hung up on me when I asked what we do now?)Needless to say after getting those two parts back and inserting the new parts they claimed I needed, my car won't even attempt to start. The battery is good and shows now my traction control sensor on my dash. Which is new! I believe because I didn't want to complete service with them due to them giving me an estimate of $629 to change a spark plug and fuel injector, my car was tampered with. I paid them $188 for labor and tow. But being a female I feel played.I will never be back! And I will never recommend.
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June 2022 by Katie Nelson
They towed our vehicle and did a great job! Came to beaver Dam and towed to west allis! Very nice guy thanks for such great service! Will use again!
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April 2022 by Calista Deal
Was told my car would look new, except possibly the paint wouldn’t be an exact match. That was not the case, my door doesn’t even align with the frame and there are other defects too.The kicker was that they broke a piece of plastic trim on my door, and when I asked them to fix it they denied it being their fault despite agreeing they don’t know how else it would have been damaged. Said I was lying about them breaking it, because her guy “would never lie” so obviously the customer was lying.Dishonest business. Does not meet the expectations that they set. I was willing to overlook the door defects until they lied about breaking the trim and refused to make it right.Services: Auto body & trim replacement
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September 2021 by Quianna Jones
Josue did an amazing job with my underbody LED Lights ? go check ✔ them out
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July 2021 by wiliam agosto
Came in cause car had a flat.. they attended me quickly.. although they did not have my size tire they offered to fix it and I was out in 10mins.. great and friendly service..
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June 2021 by Michael Luchterhand
Very very dissatisfied with Vic's Auto. I took my vehicle in for a change of brake pads and I was informed that ALL of my brake pads needed to be changed and the back two rotors, all fine and good until the price of it. Ridiculously upcharged. Ate the one hour cost and took my car to someone I knew. Turns out they straight up lied about how much brake pad was left on the front two! There was plenty left about 60% and they said there was about an eighth left. Avoid this place, dishonest and expensive.Edit: My calipers were just fine, you did not state that it was worst case. You know for sure you would have charged me the full $825. The fact that you are doubling down on the brake pads shows what kind of business you truly are, I saw with my own eyes what the case was. I will advise everyone to avoid this place.Service: Brake service & repair
