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December 2023 by Justin Stanelle
This vet clinic was incredibly helpful! My cat had bloody urine and they were able to see him within 24 hours! Everybody from the receptionists to the vet was very friendly and helpful. The vet was very knowledgeable and patient while answering all of my questions. They explained everything to me very thoroughly, including the pricing. I live in the Fox Valley so it was a drive to get there, but it was well worth the drive! I am very thankful to everybody that works there and helped Bubba yesterday! Thank you. <3
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December 2023 by Jim Knuth
Staff actively trying to help has become a rarity... But it still happens here and I love it!
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October 2023 by Daisy Chain
It seems that service has deteriated substantially. I have typically had nothing but excellent service, which is why its a 3 star review. However, the last 2 appointments were EXTREMELY, subpar. In NO way did i feel like my animals received the level of care to justify an office charge! I absolutely have no issue paying, but when I go in for a routine exam expecting at least a basic level of care and experience less than a once over for the 1st appt w one pup. And 30 days later, the 2nd pup's care consisted of 'lets do shots first and THEN we'll do the exam'...knowing full well tht pup is reactive with trust issues. Mind you, they have seen these dogs since they were 8 weeks old. I believe they forgot basic animal husbandry 101. Disappointed ?!
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September 2023 by Jane Laubenstein
We just moved to Appleton and when our Yorkerpoo, Maggie Mae, got sick they help us make the right choice of care for her. Even though we had to let her go, Heritage was supportive and caring. We recommend this clinic and when it it’s time to get a new puppy, they will be the veterinary care choice for us.
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May 2023 by mika Scherer
Very down 2 earth didn't feed us a line of bs things we didn't need have us fair and upfront prices and expectations 100% will be taking the rest of my fur babies there
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April 2023 by Sevi Claire
Don't bring diabetic animals here. My cat was diagnosed with diabetes and with a feeding schedule I created to his needs, he is now in remission. I listened to this clinic and started insulin after a month of said diet change. Without them so much as testing his levels the day of his prescription. When asked why, they said it would be an extra charge, and they were sure his levels were the same. After 3 days of the prescribed dose at the times stated on the insulin, my first at home test on him showed SEVERELY low levels of 80 and lower. This was immediately after an already injected dose. I had to stay up all night getting his levels back up and fixing the mess they made out of negligence. Had I not done this, my boy could have died, and I'm lucky I caught it when I did. His diet change fixed all the issues he was having with consistent levels. I'm sure this is a good clinic in some areas, but not diabetic pets.
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April 2023 by LeAnda Cannaday
This place does a really good job of taking care of your pets especially Dr Schmidt she's very kind and caring
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April 2023 by T J F
You couldn't ask for better care. After treatment, I love that they call to follow up on how the pups are doing.
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February 2023 by Liz Ski
Doc was very helpful and knowledgeable. He offered multiple treatment options as well as thorough explinations of all options. He was not pushy or condescending with routine vaccines or procedures (which we have found in just about every other practice). We plan to stay with Heritage as long as they continue to be open/accepting of our alternative views on health.
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January 2023 by Autumn Jacobs
Over a decade ago I brought a cat I owned from high school. They treated him well until we moved out of the area. Tried the local vets in Oshkosh and was not impressed. I'm a customer of theirs again and it's worth every mile to get there and every penny you invest in your pets. They are extremely helpful. They are two locations which makes it convenient if one is booked.
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January 2023 by Jordyn Danke
They treated my kitten like one of their own. She needed to be treated 4 days in a row and they were very accommodating with drop off and pick up times. They explained what they were doing at all times and made recommendations based on what was best for my kitten. I will be grateful for everything they have done for her.
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January 2023 by Jeremiah LaFleur
Dr. Hintz has been taking care of my dog for 3 years now and his knowledge and love for animals keeps my dog happy about going in to visit .
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November 2022 by Suzanne Prieto
They do try their hardest to get you in fast. One of the docs seems like they don't care for animals much. That is weird. I expect anyone caring for my furbabies to love animals.
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November 2022 by isaac cogswell
Had a great experience with Dr. Klemp. And the staff team with accommodations needed for my dog.
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September 2022 by Jane Clusen
I've only been a Heritage client for less than a year, but all I can say is "THEY ARE AWESOME!" Their customer service is unbeatable, they go above and beyond. And the vet I'm seeing for my cats, Dr. Klemp, is wonderful. So nice having a vet that listens to a new client explain a pet's history so that care can move forward positively. I highly recommend Heritage Animal Hospital. Hortonville
