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February 2024 by Joseph Anderson
Awesome location! Great people.
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November 2023 by Zach Toenjes
Overall Bill's is fine. Most of the staff are friendly and the keep their indoor range and show room clean. My only 2 gripes is that I wish the FFL transfer fee was a little bit more reasonable and staff knowledge. $50 is a bit much and would be nicer if it was $40. Especially since they can't order some of the stuff I've been looking for even though they're listed as a dealer. As for staff knowledge, easily one of these common myths is that all AR lowers, uppers, parts, etc. are made in the same facility. Not true. The marks on the receivers are where the receiver blank came from. They are still machined and finished at the manufacturer and vary greatly. If you are looking at buying a quality part from a reputable manufacturer. Please don't let the staff there make you feel stupid for spending $160 on a quality lower receiver when you could spend 80 buckss less and get and Anderson or something. They are not the same and what you are buying is certain higher quality.
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October 2023 by Dustin C.
The staff here are some of the most helpful people I've ever talked to. I walked in there, knowing nothing about guns or what to look for in my first pistol. They were extremely knowledgeable and made the whole process of finding my first gun super fun and safe! Cannot recommend this business more and I will be back for years to come!
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June 2023 by Bill M.
My experience has been all positive at this range. Staff is very knowledgeable and accommodating.
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June 2023 by Alex Morrison
I really appreciate the workers here I’m forgetting names but this is a great establishment the workers here are knowledgeable and friendly and helped me pick the right gun for my budget showed me how to disassemble and reassemble the handgun clean it. I would recommend this place wholeheartedly if you are a first time gun buyer and are looking to purchase your first, second, or third weapon. These guys definitely deserve their raises, they were very patient with me despite the fact I didn’t have any experience with weapons at all and I appreciate these staff members that were working as of 05/20/23. Short story short if you’re looking to buy and either have a budget or don’t I would recommend this place due to the fact the workers will actually help you. I don’t regret my decision at all. And I can thank these employees for that.
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May 2023 by Lunacy C.
A+ Great selection of guns for purchase and rent. The staff was polite and knowledgeable, if the person that was helping me (Brett I think) didn't know that answer he didn't make one up he asked the busy gentleman in the back that was doing a lot of opening of boxes of new product. He took a break and came out to make sure Brett and I were getting what I needed. I believe his name was Ben and while he was helping us he helped the other employee with out missing a beat, very good at multitasking and a lot of knowledge. Since then we have been back many times and are now silver members. Buying a gun for the first time can be a pain, but these two guys made it awesome!
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March 2023 by Nate Olin
I’m so happy I purchased from Bill’s Gun Shop. My trip to the Hudson location was honestly one of the best purchasing experiences I’ve ever had. I had the pleasure of working with Ryan while I was in. He had tons of knowledge he shared and was happy to answer all my questions. I can’t recommend this place enough if you’re looking for a new gun with great staff.
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March 2023 by Dallas Swenson
Very helpful people and awesome inventory, I found the exact gun I have been looking for.
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February 2023 by Lyle Schreck
Paid for a membership that was never actually entered into the system. Then paid for conceal and carry permit training Which then was not available for a time due to covid or training or whatever issues Then when it became available again and I had time in my work schedule to get back to it they would not honor it. We've made a point to find any range other than Bills ever since. Big rip off and poor experience.
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February 2023 by Kami Krueger
Listened to Dan do a sale that didn't start as his, and throughout the time, he treated the customer very poorly. He kept repeating, "I just work here," and waited for the customer to walk away to tell his female coworker that the customer was stupid for getting a gun that has an optic that doesn't work. "That isn't my fault." That was your fault, Dan. It was really sad to hear the way you guys let your people talk about customers in front of other customers.
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November 2022 by Dylan J. Postma
Amazing experience buying my 1911 today. Got helped by Mamy who assisted me in finding the perfect gun I was looking for. The experience was quick, and the service was unbeatable! Will definitely be back thanks to Mamy.
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October 2022 by Chad Mickelson
Absolutely horrid customer service. Manager is a child, and prefers to joke around rather than give you the time of day when you have an issue or question.
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October 2022 by rob lee
The staff is knowledgeable and friendly. There’s almost never a wait and they have some pretty nice stuff for purchase there .
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August 2022 by Angela Ann
Ladies! Check out Wednesday Ladies night (really its all day) at the Hudson location. If you are a beginner and hesitant to go, you will be in good hands here. Alex and Mamie have been super helpful, nice, patient and more than willing to answer all the questions and provide the support you need to get started! Also, on Ladies Night, there are discounts on lane and gun rental and 2 free targets!
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August 2022 by E E
I purchased some handgun sights from Bills (at a higher price than I could have online, but I like to support local business), had them install the sights. Great no problem. Fast forward and one of the sights broke, not Bills fault, I got a warranty replacement from the manufacturer myself to save Bills the trouble of submitting that themselves. Brought it in to get installed and was charged $40 to have them swap out the sight. Not the best service, will not be going back.