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December 2023 by Sam Cardinal
Checked the alignment for free, got me in and out within 30 minutes! Thanks guys!
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December 2023 by N Racing
Stay away!I called this place for a price on one tire and they proceeded with the classic tire scam of needing 4 tires threatening severe damage to my vehicle because of the tread depth difference. The lady who took my call was obviously trained by a greasy tire salesman as this is a known scam. She then said I'd have to sign an agreement stating they were not liable and I said no problem. Once she finally got over her threatening sales pitch, she gave me a ridiculous price for one tire that was $150.00 more then the next highest tire dealer.If you measure 4 new tires of the same size in the circumference you will find that they are not the same and off by more then a millimeter. Further, roads are not straight and even on straight roads there is a crown. Only on a perfectly straight flat road when you drive perfectly straight and you have the same circumference tires you will see the wheel speed the same on all 4 corners of the vehicle. Wheel speed will also change depending on air pressure causing the circumference of the tires to increase or decrease. Then there are potholes and other road obstacles that will change tire wheel speed. All of this wheel speed is constantly changing while you drive, therefore if you buy a tire that is the same size (P235/75R15 for example) as the others but different tread heights you are likely not going to cause any damage to a vehicle unless the axle is a permanently locked differential (usually not street driven vehicles - only racing applications). Also, if you are worried about the slight variation in tire size due to tread you can shave the tire down or simply adjust tire pressures to accommodate the circumference change within reason (pay attention to the min / max tire pressure recommended by the OEM).In short stay away from this place or any place that tries to threaten you by needing 4 tires "or else". Even dealerships sometimes try this as the service writers have no real education other then what tire salespeople teach them or even sometimes the OEM service trainers will teach this tactic as they know it can result in money in the dealerships pockets.I worked for a tire outfit like Car-X years ago as well as a dealership both while going to school for automotive engineering. While working at these locations we were pressured to sell and often had tire salespeople giving this pitch to us in person or would have to attend tire sales training conference put on by the tire companies learning how to "teach the tire sale".Just be careful of who you trust (service people are sales people too!) and stay away from scammers like this sales lady at Car-X in Hudson.
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December 2023 by Derek Williams
They were effective efficient and nice to people with sparkles ✨ thanks sincerely Mr.Sparkles
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October 2023 by Jessica Francis
Cannot express my gratitude enough for the speed, efficiency & quality workmanship provided to me when I had emergent situation occur today. Adrienne consistently kept me updated on the timeline for my repairs while Trevor found a way to rearrange his schedule to complete the work that was needed on my car prior to my kids being released from school. Thank you both SO much.
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October 2023 by Bill Bacon
I had my radiator and passenger rear wheel bearing replaced. Everyone was very friendly and knowledgeable about what was wrong with my vehicle. I would recommend this place to my friends and family. Thank you for everything.
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October 2023 by Michelle Albright
They were very accommodating and went above and beyond to make sure my vehicle was safe for me to drive. Thanks to everyone who helped me from day one.
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September 2023 by Touleng Xiong
I took my car here and got a brake inspection completed due to hearing a grinding noise when I pressed on the brakes. I was quoted $670 for the front pads and rotors and was told my brakes were not safe to be on the road. I decided I would ask my brother for his opinion first and left. As I was leaving, the tech who was working on my car told the other tech he tried his hardest to get me to get the work done.I ended up taking my car to a different location in town and had another brake inspection completed. All my pads and rotors were measured and turned out to be just fine. There were no longer any noises when they took my vehicle out for their test drive. I was told it was likely rust or a little debris that may have gotten in there. I was sent on my way and haven't had any issues with my brakes.I'm glad I was not talked into having any unessesary work completed.
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July 2023 by David Mitchell
Horrible place. Huge mark-up on parts purchased through them and they don't even use OEM parts. We had tpms sensors ($85 each) installed with a new set of tires and they failed only after 1.5 years. We purchased a lifetime warranty policy from the shop and now they want to charge us for new TPMS($165 each for theirs, note Ford OEM ones cost $83 each)sensors and labor to install them. The sensors are twice the cost of OEM ones and they will only warranty them for a year. Plus not standing by the lifetime warranty we purchased makes this place a rip off. DO NOT TAKE YOUR VEHICLE HERE!!!! You have been warned.
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July 2023 by Zay Mitchell
Bought TPMS sensors from CarX and they all died within a year and half. Lifetime warranty package which cost me $119 covered none of them. I'd recommend sourcing your parts from anywhere else unfortunately.
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June 2023 by Nadine Beckwith
I never write reviews but I'm quite upset. I have a charity auction coming up to raise money for childhood cancer in memory of my 3 month old nephew who passed away the day after Christmas (hence why this situation is very emotional for me and why I'm going public).Years ago I went to Car-X Tire and Auto in Hudson and was thrilled with the customer service I received. On Saturday, I attempted to book an appointment online. The online booking agent listed all day Monday and Tuesday available. I selected 11am on Monday, and thinking I'm good, I go about my day. Later, I get a message saying they're fully booked until Tuesday at 5. Sort of upset as this is less than 12 hours before we leave, I request the 5pm appointment on Tuesday. Confident that I, once again, had an appointment I scheduled my pre-trip planning around that. I get a message today saying they now booked 5pm as well and am I available at all later in the week. No Ma'am, No I'm not, as I mentioned in my original messages!I am going to miss my event because now all other places are booked as well. If I had known the original appointment was not available I would have looked elsewhere earlier and not been in this situation. This business took that choice away from me and are now not able to fulfill the necessary service I need to get to my destination safely.Update: they apologized for "the inconvenience" - stepping on a lego is an inconvenience, getting your sleeve wet when washing your hands is an inconvenience. My nephew no longer being in this world is a little more than an inconvenience...
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June 2023 by Greg Williamson
Had an appointment for 11:00, was waiting there. My vehicle was not brought in to start service until 11:53. Why make an appointment for a 15 minute oil change and then wait that long to have a service done. Tires were not rotated nor was tire pressure checked.Service: Oil change
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May 2023 by Patrick Wiggs
Twice in one week, I took tires in off 2 different vehicles. Both were flat, both were unable to be plugged (both had holes on the side). Tried to sell me new tires, which they didn't have. (Not unusual vehicles) Sooo, a tire place that couldn't fix my flat or sell me a new tire on the spot. First one they still charged me $34. Second one he told me it would be $19 if fixable. But was no charge.
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March 2023 by Roxanne Avise
Best prices on tires, even compared to Fleet Farm and Walmart.
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January 2023 by collin levande
Got a flat tire driving to central wisconsin from MSP. Stopped in, their first response was to air up the tire to get us home, not just trying to make a sale. Unfortunately, the sidewall was shot which they noticed immediately. Luckily they had the right size tire in stock and got us on our way within the hour.
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October 2022 by Christopher Hermsen
The team was helpful and made time to mount and balance 2 tires that I didn't have an appointment for. Thank you.
