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November 2023 by Susan Bauer
Analysis of my vehicle was thorough and very clear. Discussed options with me, and I felt I could make an informed decision about what to do next. Great customer service and communication.
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November 2023 by Laurana Larson
Both of the vehicles I've brought here have been well taken care of, I was never pushed into something or pressured. Always talk to someone who has a good tone to their voice and very pleasant to talk to.
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November 2023 by Tammy Sachse
Gateway Auto has a great online system that keeps you notified of everything they are doing. Service was great. Communcation was great. I highly recommend them.Services: Vehicle Inspection
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November 2023 by Thomas Nelson
I went to Nicks Complete Automotive for the last few years and just recently switched over to Gateway Autocare. The great thing in Nick owns them both!!My service advisor Nate also made the switch so the care of my Traverse and Silverado has been seamless.Lately both of my vehicles have decided to be difficult.The Traverse alternator decided to die when my wife went to work. Not only were they able to quickly diagnose the issue but they also fixed it that same day. Amazing service!!My Silverado(2006) is having some issues with a vibration. They reduced it down to being a driveshaft bushing issue. Not an easy thing to determine. In the past they also changed my engine due to the engine making a lot of noise and metal.From Nicks complete automotive to now Gateway I know I will have great service at a good price.
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October 2023 by Lauren Berns
This place has always been highly regarded by my family for all our vehicle needs. They are always quick to get vehicles in and fixed up. They explain the situation in honest, great detail to help you understand the problem. They’ll never hide the costs. They’ve helped me twice this year already with my car where both times it was in and done within the same day!! I’ll never go anywhere else when it comes to future repairsServices: Tires
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October 2023 by James Grant
I called on a Monday about my F150 with a broken brake line. Originally said they probably couldn't look at it until Thursday or Friday. I dropped it off Monday afternoon and asked them to look at it whenever they had a chance. They repaired it the same day; it was done by the end of the day on Monday. Cost was reasonable; great first experience with Gateway; I would definitely try them again
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September 2023 by J D
first timer with Gateway. Great experience. Excellent communication. They called with diagnosis@9:30am, new rear brakes done by 11:30am. Awesome change from Honda dealership! Will be returning.
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August 2023 by James Squires
Gateway has always taken care of our family of vehicles. Fast honest service. I recommend them to everyone who needs work done. What I like especially is that they are honest when it’s not worth performing service. My daughter had a RAV4 that was on the edge of “worth it or not” on a transmission issue. Rather than taking our money they suggested not to fix it.
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August 2023 by Jill Keller
We needed to get our vehicle fixed ASAP and Gateway was able to squeeze us in quickly. Very grateful for the work they did to get us safely back on the road.Services: General repairs & maintenance
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August 2023 by GREG PAULSON
Great workmanship! Great customer care! I would recommend them! These guys are great! Also they text u video of problems and so there is no question of what's going on!Service: Wheel alignment
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July 2023 by Jon Schaeppi
Service was great. Very knowledgeable staff. Able to align the front end on my classic chevy where others could not.Service: Tires
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July 2023 by August R
Great guys, here and the sister shop Nick's on Vine. I do a lot of my own wrenching but take it to these guys for the tough stuff, they do solid work and saved me a few hundred bucks on my last job. Very fortunate to have both of these shops in town.
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July 2023 by Kallie B
I would 1000/10 recommend Gateway Auto for any of your vehicles needs. They are so honest and thorough. They care about their customers and they stand behind their work.
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July 2023 by Laura Karch
I love coming here! I feel that I'm respected as a woman, I was able to get in quickly, I thought the price was good. I was kept in the loop as to what was going on. No surprises. Always return!!!Services: Exhaust
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June 2023 by Mary Jo Vene - Loida
This outstanding business is very organized and professional. They explain things in great detail provided an estimate and a breakdown of everything involved. My vehicle was completed in a timely manner, and the rates are very reasonable as well. Nick and Pete are are great to deal with. We have peace of mind and every confidence that our vehicles are under the best care at Gateway.Services: Vehicle Inspection
