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November 2023 by Google user
I worked with Gabe in sales. He was really great. Gabe helped me so much by doing a thorough review before I made the trip from Duluth. I was very impressed by how professional and efficient Gabe and the whole team were. I met them by phone at 11 am and drove home with my new car that same afternoon. Super helpful. Thanks guys!
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September 2023 by Traveler Jane
I've purchased 2 used cars from Hudson. I'm looking for #3. They are friendly, honest, and speedy. They don't waste your time. They look for better financing. I don't trust any other dealership.
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September 2023 by Jeff Gaudette
Very friendly, Whitney was great to work with! As far as buying a car it was a timely and an overall pleasant experience. Thanks to all of you
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August 2023 by Lindsey N
We drove 1.5 hours to get to this dealership~ they had a large selection of Chrysler Vans to look at in so many colors (the granite gray is definitely my favorite). I’m so glad we made the trip, nothing was coming available in the Eau Claire area.Whitney was awesome~ so kind and down to earth!!! The process was so quick and we were leaving with keys in hand a little after arriving there an hour before. We are all loving the extra space - thanks so much!!
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August 2023 by Chris K
I was traveling from out of state pulling a travel trailer and my Ram truck was throwing codes about the ABS system. At the recommendation of a local I called this dealer multiple times about helping me out and at least doing a diagnostic to find out what was wrong. I spoke with “customer care” several times who assured me I would get a response from the service dept to get me in. Nothing. Not a peep. I ended up going to an independent shop who saw me right away and did a diagnostic test. No charge. Typical shoddy dealer customer service.
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August 2023 by Amber Fisher
I had received the best service from Bets!!! She was absolutely awesome from start to finish. There was no pressure or B.S. when it came to buying a new vehicle.
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July 2023 by Willie
Good service department and helpful salespeople. However, they seem fine with having virtually no new inventory of trucks. Unless I order it, I'll have to find it elsewhere.
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July 2023 by Elaine Baumann
The sales staff was very helpful and attentive. They answered our questions and worked hard to get us the vehicle we wanted. We are very happy with our new Pacifica!
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July 2023 by Mary Yacoub-Raad
Bets was amazing. So knowledgeable and friendly. We felt so comfortable with our purchase. She knew the car was for my son yet I was going to have it titled in my name, yet she took the time to explain to my 17 year old son as well, and made sure he understood it because she knew that he was going to be paying the car payments. She noticed a slight chip in the windshield after the purchase was complete instead of just letting us drive off the lot she asked if we could bring it into the service department the next day to make sure it was filled properly. If it was not, she would have it filled for us. So in today’s world, it was quite refreshing to feel like you were talking with somebody that was honest, and had integrity in her work ethics. You won’t regret working with her.
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July 2023 by Dan Lundean
We recently bought our Jeep Wrangler from Betsy & the Luther team, and were thrilled to bring it home. Within < two weeks, we unfortunately already had run into some issues with the engine (ended up just being a spark plug, which they corrected for us), which concerned us after just purchasing.I called the dealership and was transferred to Jordan, the used car manager. Jordan was very understanding of our situation and arranged for someone to drop off a rental and pick up our Jeep (as we just had our second child born a week prior), so we didn't have to attempt to get it there.With the holiday (July 4th) weekend approaching, we knew it was unlikely our Jeep Wrangler would be repaired beforehand, so Jordan ensured we were set up with whatever we needed. Low and behold, we received a confirmation text just a day later that they had repaired our Wrangler and was ready for pickup! We were astonished with how fast and well it was serviced, and were able to pick it up in time before the holiday weekend!Between Jordan, Betsy, the service team, and EVERYONE else involved, we couldn't have been more pleased with how we were treated/taken care of, over the past month. Highly impressed and will be purchasing more vehicles from them in the future!
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July 2023 by Kevin Kress
Whitney did an absolutely fantastic job working with us to find the right vehicle. I was impressed from the very start the second I walked in and asked for a salesman without an appointment. She worked with us for several weeks, test driving a variety of vehicles, answering questions, showing different vehicles, etc. Whitney was the only salesman of all the places I went that listened to what I wanted. She found us a beautiful 2023 Wagoneer L with everything I asked for! I received the vehicle in 1 business day! None of the other dealers I tried returned an email or phone call. They didn’t even try to find what we were looking for and instead tried to sell us something else. Whitney even went out of her way to touch up a few spots that needed detailing upon vehicle arrival. If you want someone who isn’t pushy, understands the products, is very responsive, and finds what you want go to Hudson Chrysler and ask for Whitney! If the sales manager happens to read this, I hope you do something special for Whitney she’s a total rockstar and made the buying process a breeze.
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July 2023 by Barry Seidel
Best time I've ever spent buying a vehicle. The staff was super friendly and Steve my salesman was awesome! By the way the vehicle I bought used was like new. I've had no issues with it. I highly recommend this dealership.
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July 2023 by Greg Almquist
I was very fortunate to have found a vehicle and salesperson at Luther Hudson Chrysler, Jeep. Beth made my purchase the the easiest ever. She was very, very professional and very friendly. Luther is extraordinary lucky to have Her on their team. Thanks, Bet!!!
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July 2023 by Carole Englund
Fantastic experience. Salesman was over the top. Did not miss a thing. Veryinformative and showed me everything on the car. Even helped me with the my phone. Steve Hartke was the salesman.
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June 2023 by John R.
I wanted to see a vehicle that had I viewed online. I called Luther and was connected to a salesperson who confirmed he would be available to help me with the specific vehicle when I arrived after a 1 HOUR drive. He knew where I was driving from. I arrived at the dealership and was shown a different and much more expensive vehicle. The salesman played dumb and said "oh, that vehicle we talked about isn't in yet." I was very frustrated, but really wanted the specific vehicle I had gone to view. I offered to make a down payment on the vehicle that hadn't arrived, sign paperwork or whatever Luther wanted. I was told it wasn't necessary and they would just call me when it arrived. I called several times over the next few weeks to remind them I wanted the car and that I was waiting for it to come in. They continued to confirm it was waiting on transport but that it was "on it's way".Weeks later the salesman finally contacted me to tell me the vehicle was in. I made arrangements to take time off work, get a ride from an hour away and made an appointment to sign the paperwork and drive it home the following morning. Before I left for the dealership the next day I got a text from the salesman apologizing saying his manager had "sold" the vehicle. Don't even know what that means exactly. Did he buy it for himself? What a waste of time and effort, not to mention the disappointment of waiting a month for the car to come in, only to have to start my search all over. I have bought several cars from other Luther dealerships before without any problems. I am stunned at what a bunch of zero character scumbags they have running and working at this dealership. No integrity, no character no chance I'm going back.Stay away from these scumbags.
