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October 2022 by Melissa “Missy” Shafer
Very helpful and understanding
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June 2021 by Eric M
26 foot truck cheap and easy for 6 hours. Unbelievable value. Thank you again!
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May 2021 by Fred Carlson
They were very nice and helpful
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April 2021 by Trisha M
Waaaaaaay over charged for a little extra gas. We bit the bullet on going back to the gas station, a 26 foot truck isn't easy to navigate around a busy city with small gas stations. The guy that helped us though was really nice and fast.
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October 2020 by Harry
I would definitely go to another UHaul rental place and NOT use this one. Downgraded my UHaul and didn't say a word. After calling and leaving a message they never called me back even after returning it after hours and letting them know again and was told I would receive a phone call within 2 business days noone still never called. Very unprofessional and seems they just out to make a buck anyway they can.
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June 2020 by Nate Cossor
Great people!
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March 2020 by Harry E
I would definitely go to another UHaul rental place and NOT use this one. Downgraded my UHaul and didn't say a word. After calling and leaving a message they never called me back even after returning it after hours and letting them know again and was told I would receive a phone call within 2 business days noone still never called. Very unprofessional and seems they just out to make a buck anyway they can.
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December 2019 by Kathy H.
All I can say is we had a horrible experience! We reserved a small trailer several weeks back and when we arrived to pick it up they gave us the largest one they had. This may have been fine, but we only needed to move a 3 or 4 items that would not fit into our car. With this truck, we are at out max capacity for towing and because it will not be hauling heavy items, will be dangerous to drive -especially through gusty mountain passes. They had smaller trailers on the lot, but refused to give us one of those even though we had a reservation for one. I spoke with UHAUL customer service twice. They transferred me to scheduling who told me there was nothing they could do. Poorest excuse for customer service. If they can not honor the reservation, they need to make customers aware of the problem to give them time to make other arrangements if needTheir CEO gave out his phone number a couple of years ago, saying he wanted to hear from his customers. I have yet to hear back from the texts, phone calls or emails. We will not use them again. I would give them a 1/2 star or no stars. UPDATE: The CEO of UHAUL saw to it that this was rectified. Thank you.
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September 2019 by John Thomas
Was called this evening (Wednesday) and told my rental for Saturday was unavailable. Said their truck was broken and i could drive two hours to pick one up to use locally. Sucks.
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September 2019 by Collin Diemert
Sick and cant even hold a reservation
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August 2019 by Tim Weinberg
Nice trailers for a fair price
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May 2019 by BA Reid
Local rental under $40
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June 2018 by Mandy Stewart
Everybody there was SO polite, especially Kieran.
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March 2018 by Kimberly Mathis
Everything is pretty legit here, nice people. Didn't find any expenses on my bill when they were done that did not belong there! Would visit again!
