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March 2023 by George Harrison Harrison
Pathetic online banking portal and the all the recent updates made to their mobile app make for a horrible experience banking with them.
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December 2022 by Tom Wrensch
It was frustrating on 12/1/2022 when I walked into the bank at 11:30 AM to take out a new CD and they had no one available that could do the transaction. This may be more common at a branch location, but at the home office this is unacceptable. I ended up driving to Watertown where the job was completed with no issues.
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November 2022 by Lisa Gardner
I'd give a 0 but can't. I have been here 15 years. It was good until about 2018. If you want your money hacked and the headache every year....go here! They will blame you. I have received paper work saying my account was breached and have been hacked several times. Be careful where you keep your money! This bank does not have the security measures in place that it needs in times like these.
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September 2022 by Lorna Gartzke
I have been banking with Ixonia Bank for over 50 years. With drive through banking and electronic transfers I don’t often have a need to go into the bank. I needed to cash in some old Savings bonds so this time I needed to go in. It is a pleasure to know that through the years this Ixonia Branch ( in Ixonia);still has friendly helpful employees who really care about customer service. Mary H did a fantastic, efficient job in handling my affairs. She did it with such a friendly smile. Thank you Mary for your great service. Ixonia Bank must be very proud of you and the work that you do.
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August 2022 by John Andrews
Bre Laper has been a huge help to us in opening our accounts and guiding us through activating our phone apps without issues with our User Name and Passwords. She is a patient and knowledgeable teacher. We recommend Ixonia Bank and specifically Bre Laper to guide others through the enrollment processes that can be confusing without her help.
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May 2021 by J P
Fraud Detection is On Crack. They constantly flag my purchases as suspicious activity and put my debit card on hold. It has happened at least 10 times and I am going to have a brain aneurism the next time I swear. Time to move to a bank that has better fraud detection software.
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December 2020 by Kathryn Frank
I was having an issue trying to download our estatement for our business account. I called the customer service number for assistance. Amy was very helpful in creating the documents for me so I was able to print them. We have banked with Ixonia Bank for many years and will continue. It's a very friendly place to do banking. Thank you!
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August 2020 by Don Von
Everyone is always polite and courteous ready to help you when you walk in the door. Meets all of my business needs in a very timely manner.
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April 2020 by Derek Kawleski
Great experience getting a construction loan!
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March 2020 by Michael Auskings
I reached out to Ixonia Bank with a polite message via Facebook Messenger inquiring about opening a business checking and savings account. I open carry a firearm in my normal course of business (as stated in my message), and I asked if they had corporate policies or branch restrictions regarding open carry. I got a relatively prompt response:
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May 2019 by Kay R.
Provided us with inaccurate information while applying for a home loan. Never asked what term loan we were looking for (i.e. 15 yr, 30 yr) and assumed the lesser of the two for first time home buyers. We wont be banking here, ever.
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July 2018 by Terry Pavlet
Super friendly, knowledgeable, helpful with everything, saved my butt after Guarantee Bank closed and froze my accounts. Family friendly. I'll never regret joining. You won't either.
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November 2016 by Casey Kresnak
Not a community bank anymore, small town and not many bank here anymore. Gor good reason
