Mid-State Equipment is known for its friendly and knowledgeable staff who provide excellent customer service. Customers appreciate the fair prices and the staff’s experience with the equipment they sell, including John Deere tractors and lawn mowers. The dealership's team is respectful and gracious, even assisting with minor repairs and parts for older or hard-to-find items. They go the extra mile by personally delivering parts and working to find solutions for customers. Many customers highlight their positive experiences with staff members who are professional, patient, and straightforward. The dealership has a reputation for reliable service both before and after sales, making it a trusted place for equipment purchases and repairs. Overall, Mid-State Equipment is praised for its great prices, knowledgeable staff, and commitment to customer satisfaction.
Staff was great bought a new John Deere tractor. Very good price and lots of experience on the show room floor that know the ins and outs of the equipment they sell.
November 2023
I am a Deere retiree from Cary NC. I am proud we have great dealers as Mid-State. My 95 year old Dad had a minor issue with his Zero Turn. Mid-State came out to resolve his issue. Dad, at his age, he can be forgetful and confused. The technicians were gracious and respectful. Thank you.
October 2023
Came in and needed a part for a lawn mower. Very hard to find part but Xander did a lot of digging and was able to find it after sending him pictures of the carburetor. Thank you for your excellent customer service and parts knowledge!
