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January 2022 by Krystal Ann
because they are extremely rude and ignore your phone call and they lie to their customers
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January 2022 by Chasity Al-shiweli
Rented a car from them twice ! Both times I got a car they where ready at time of pickup, clean and drove like normal. The workers are all very nice and inform you about everything you may need to know. Even off hours the owner has answered the phone and answered my questions. 10/10
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November 2021 by Lori B.
We rented a trailer to move our child nearly 1000 miles away. Just days before the move our transmission went. We got our vehicle in the shop and the transmission done only to find about halfway through the journey that it started to act up again. Hours later it then began to cause the transmission to overheat. Needless to say I call because now I don't know that we will make it home to return the trailer where we got it only to be told we can pay $2000 to return it elsewhere. Are you kidding? It's a $250 rental and to reduce risk of your equipment we can pay $1750 more. I then contact the CEO who indicates he can help and get this taken care of for us. He then sends a message indicating that this store will contact us to set it up only for them to call and say they can now give us a discounted rate of $1700 to return it here at Ft. Bragg. How is this helpful? While we have rented in the past we will never use their service again. Not only do they not care about the customer but they clearly do not support our Military families who have these frequent moves.
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August 2021 by D'Lynn Wiggs Barr
We reserved a van months ago. No one answers or returns your call. We arrived at 9am to pick up the van and was told it needed repairs and that it would be ready by noon. They told us we would get a phone call when it was ready. We never received a call. We were depending on this van for transportation for a family reunion. Needless to say we would never recommend this company.
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January 2021 by Israel Delgado
Excellent customer service
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October 2020 by Ihg Property
Great owners and service!
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June 2019 by Marshall Hungness
Great service, professional, great experience
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September 2018 by Paul Anderson
They were easy to work with, accommodating, and contacted me about my U-Haul truck rental to let me know everything was in order. It was a 26' truck, which few places had. The truck was clean, and ready to go. I will need another truck in the near future, so I plan to request them again.
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September 2018 by Dionne Williams
very nice and friendly staff from the inside of the store to the outside. also received a card thanking me for using their business. How awesome is that.? Highly recommend for your auto rental needs. Thank you again Dionne Williams
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August 2018 by Aleisha Partridge
Been waiting 3 days for them to "clean" a car so I can rent one. I was told the only person that cleans cars is the owner whom is 90 years old and when I asked when he will clean it I was told whenever he gets moving. So I asked the girl on the phone why she can't clean a car for me because I have a family emergency out of town and need a car asap and she told me she needs to be there to answer the phones, well why do you need to be there to answer phones if you don't have any cars for rent. I asked if she could contact the owner and get him there to clean a car and she told me no. This place is a joke and they don't know how to run a business. It's time for the owner to sell his business to somebody that can run it better.
