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September 2023 by cherryl hedden
Great parts and service helpfull staff ..
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July 2023 by Southern Sunshine
These folks were eager to help and were very friendly. Both gentlemen showed me options when unable to find the product brand I was looking for.
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July 2023 by Trinity Johnson
Courtney was so helpful tonight in getting me what I need. I don’t know much about my car outside of make, model, and year. They took the time to come out into the parking lot and teach me where to find different information and when they didn’t have what I needed there in stock they called to another store and asked to save me a trip. They also ordered what I needed to be sent to the store tomorrow just in case other places didn’t have it. Great customer service and great experience:)
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July 2023 by Misses Gears
Curtis is one of the best parts guys in the area. He will take the time to truly listen to your problems and it's not always about the sale for him he wants You feeling confident in your car when you're taking the family out or when you have to get up every morning at 3am for work and you need a reliable vehicle. Brad and Jon You guys are extremely intelligent and I would recommend anyone there as long as one of You are working!!!
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July 2023 by Joseph Reyes
Has been all good experiences at this establishment. I just want to highlight Curtis' customer service is what this five star is for. Above and beyond
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July 2023 by Tim Drinkwater
Had a short in a tail light. Bought some parts and the AA team let my borrow some basic tools to make the repairs in the parking lot. Thank you!
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July 2023 by Deborah McMillen
Employees Tend to Go out of Their Way to Try to get Their Customers the Parts, Products, Tools and Supplies They NEED!!
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April 2023 by Rex Friedrichs
Staff very helpful found part I was looking,ordered for me called me when it was at store for me pick up.
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March 2023 by Paul Schiavone
Be aware not all Advanced Autos are connected on same system
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March 2023 by Kimberly Jackson
They listen to me and helped me with my concerns
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January 2023 by Brian Smith
Had a check engine light on and they used their OBD II reader to diagnose the issue for free. Super helpful gentleman and sold me what I needed to fix the issue. No more check engine light now. Awesome
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January 2023 by Leah Lee Miller
Love the staff very knowledgeable. Love seeing the familiar faces every time I come in.
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April 2022 by Jean-Paul Lott
The only parts store I was treated well in the entire area. I felt like the employees were wanting to earn my business rather than be dismissive like the competition. The only parts store ill be shopping regardless of price.
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September 2021 by R S
Very friendly, helpful staff. More like dealing with friends.
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September 2021 by Kathy W.
My car broke down on 90 trying to make it back to Illinois with grandchildren. It was Sunday evening and Labor Day was the next day. I was freaking out. Being disabled didn't help at all. My grandson advised it was my alternator. I contacted Advance Auto 20 min before they closed asking if they had the part. The young man, Tony advised yes. I then asked PLEASE can you bring be the part and tools I have no way of getting to you. He said give me til 8pm and I will bring my tools. Paid for the part over the phone and waited. Tony shows up with an older gentleman who immediately dove right into the engine to remove the old part. I was in awe. I didn't expect these 2 people to do what they were doing. And the time it took them was amazing. I will be forever in their debt by their generosity and caring. They took a scary and stressful moment and turned it into a life saver for me and my family. I HIGHLY recommend this store and associates especially Tony. Many thank you's from my family to ALL of you. God Bless. Deborah Wood Saint Charles Illinois
