Associated Bank is highly appreciated for its excellent customer service and helpful staff. Customers have praised employees such as Charlie, John Kohn, Cassandra, and Colin Turner for their exceptional assistance and commitment. For example, John Kohn quickly responded when a customer suspected a scam, freezing accounts promptly and guiding them through the process, preventing any loss of money. Cassandra was praised for her helpfulness in opening a business account, especially compared to other banks where staff seemed less attentive. Colin Turner has been recognized as a role model for going above and beyond in serving customers. Despite some past issues noted by customers, the bank currently appears to be staffed with friendly and dedicated employees who genuinely enjoy their work. The bank offers a wide range of financial services, including checking and savings accounts, certificates of deposit, business lending, deposit and transactional solutions, residential mortgages, auto finance, home equity loans, and lines of credit. They also provide digital payment solutions, commercial real estate lending, cash management, financial planning, and specialized services such as foreign exchange and commodity hedging. Associated Bank is a member FDIC and an equal housing lender, committed to providing comprehensive banking and financial products to meet various customer needs.
I really appreciate all the help you give me thank you.
January 2025
I didn't realize the drive ups had changed their hours. The 5:30 time was nice for those of us that worked later. But I get it just something to else to get used to.
December 2023
Mr. Colin Turner, you are the role model of what, EXCEPTIONAL CUSTOMER SERVICE represents. Thanks for ALL you do and for ALWAYS going ABOVE AND BEYOND!!!!Associated Bank, Janesville, WI branch.
