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January 2024 by Allison Rollette (zythia13)
Always a good time! Lol
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December 2023 by Zach Bower
While visiting family over the holidays our 14 year old dog had to be unexpectedly put down. The staff at Badger Veterinary Hospital were understanding of our situation and accommodating after we were turned away by other vets in the area as we didn't live in Janesville and were not clients already.The veterinarian at Badger Veterinary Hospital made an emotional experience as comfortable as possible while we were 6 hours from home on the day after Thanksgiving.We were pleasantly surprised to receive a handwritten note along with paw prints to remember Rosie with in the mail a few days after returning home. That meant a lot to our family, especially our 9 year old daughter.
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October 2023 by Janetta K.
Amazing vets, caring staff! They have went above and beyond for my family in our time of need for our golden Nala. Dr Jessica is the best vet there is!!
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September 2023 by Jamie T
Dr Servantes is the absolute best! If you are looking for a vet that truly, truly cares about your animal, this is the one. I work for a local pet store, and he cares about every single animal I bring in there as if it were my personal animal or his. If he can squeeze you in, even in a booker schedule, if it's at all possible, he will do it. He is just the most caring and amazing vet! The staff there is also so incredibly kind! I have never had a bad experience with this place in the 3 years I've been dealing with them. HIGHLY recommend!?
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May 2023 by Jay Meika
If you're a new patient, just know it'll be a few weeks' wait to be seen.
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December 2022 by Jen Punzel
I would not take our animals anywhere else. Dr. Steve is the best, like a member of our family. But always had great service from anyone at Badger.
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October 2022 by Cindy Russell
We are beyond appreciative for the dedication and awesome care our fur babies receive from Dr. Steve Servantez at this clinic. He is, without question, the best veterinarian we've ever had the privilege of working with! Thank you, Dr. Steve!
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October 2022 by Karen Kucharz
Told us wild stories about our dog. We then took her to UW for a second opinion. Never take your animal to Badger.
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July 2022 by William Omeara
i wouldnt take my pet here ever.they are the most incompetent people i have ever dealt with.always trying to upsell its all about the money with these people. i took a day off of work to take my dog to get her nails clipped as i had done 3 months prior this time they said they couldnt do it because she needed a rabies shot it would have been nice to know that before i went there.this is just one of the things i have went thru with this place.stay away. fyi my dog is 14 and doesnt have alot of time left she goes nowhere stays in the house why would she need a rabies shot.
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July 2022 by Cory Sowatzki
Absolutely amazing! Great people
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July 2022 by Scott O.
I took my best friend Milo for his wellness check this past Saturday ,he is a very healthy 17, want and need to say THANK YOU to the staff for making US feel so welcome and professional!
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March 2022 by Beau N Hollow
A friend of mine had their cat go in for a groom (while under sedation) and the cat came back with not only bloody nipples but ONE OF THE NIPPLES GOT CUT OFF. Im not going to sit here and blame the whole place, but this is not normal. If it was an accidental cut or something sure, possibly understandable. Also if there was an accident it should be brought up as soon as the pet is picked up. BUT A WHOLE MISSING NIPPLE??? And the other ones are also bleeding??? And to pass it off as a normal thing when asked about it??? No. Vets are wonderful people. I appreciate the hard work people put in. However you cant tell me cutting off a sedated cats nipples and sending the cat home bleeding with no warning even is normal.
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February 2022 by Andrea Ciresi
I’ve been taking my cat to a different vet for 6 years. Today I needed to put her down and our normal vet was closed. Badger Veterinary staff accommodated me and my girl within an hour; as new patients. The staff was the most compassionate group I’ve ever encountered. I felt nothing but kindness and support as I put down my girl I’ve had for 15 years. Thank you, Badger Vets. My little sidekick is onto better times and now I’ve found a new vet hospital I prefer. They also saved me from driving from Janesville to Madison on a Saturday morning. It doesn’t get better than that, especially when the grief is overwhelming ❤️❤️
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January 2022 by Megan Alber
Ultimately, vet put my dog under anesthesia and was unable to perform a small surgery because he DID NOT properly do the diagnostics and thoroughly examine my dog beforehand, causing my dog more stress, improper care, and huge bill. The vet & upper management DID NOT take any responsibility for what happened and DID NOT show any empathy towards my concerns or frustrations. Read on for the full story... My dog had a cut / bloody ear tip. After talking to vet on phone he said to keep it wrapped (we did, the wrap kept coming off) and he needed to examine it more (which is what I expected). We took him in, & vet basically told me the same thing he told me over the phone (keep head wrapped, buy no flap ear wrap, and gave options to do blood work to rule out diagnosis of hypothyroidism) and sent me on my way. The vet did not even examine my dog's ear thoroughly or properly (he glanced at it), did not help me wrap it, or did not suggest anything to put on it to clean it or help the bleeding stop. Couple days later, my dog’s ear kept getting worse. I called and asked if we could cauterize his ear tip to stop the bleeding or if there are any other options to stop the bleeding. He told me he COULD cauterize it, so I made appt for that week. After putting my dog under anesthesia the vet called & told me he cannot cauterize my dog's ear after looking at it further while he was under anesthesia. WHY DID THEY HAVE TO PUT HIM UNDER ANESTHESIA JUST TO TELL ME THEY COULD NOT DO IT. The vet should have done further examination BEFORE anesthesia to make sure he could perform this surgery. I asked for cauterization & wanted a quick fix, the vet should have known better… He was on phone with me for ~30 min to figure out what our options were at this point & I had a lot of questions. I came to find out I was charged extra for an extended period of anesthesia because my dog was apparently still under anesthesia while we were talking. Why wouldn’t he tell me “I need to make this quick because your dog is still under!?” Anyway… vet ended up just doing blood work and cytology (which could have been done NOT UNDER ANESTHESIA) & wrapping his head, which came undone (again) 2 hours later & we were back at square one… IMPORTANT TO NOTE the why/reasoning vet gave for not examining ear more thoroughly and using anesthesia: My dog is reactive when people touch his inner ear or when feeling pain/uncomfortable. I DO NOT think that is a good reason for anesthesia… My dog has had his ears cleaned out & looked at thoroughly by another vet in the past with no problems other than needing a muzzle & an extra set of hands or light sedation medication. If the vet did not feel comfortable examining my dog's ears he should have communicated that with me. Putting a dog under anesthesia not only costs a lot of money, but has a lot of risks for a dog! After talking to vet & management about this issue for ~4 weeks (no one would get back to me after calling every day), they had absolutely NO empathy about my frustrations or willingness to come to an agreement or own up to the possibility of taking the wrong steps. I initially was very nice with them and was hoping to work something out. They became very defensive & off-putting. They kept saying, “we did nothing wrong & we are not seeing eye to eye & your dog is “reactive” & was looking out for safety of vet” (which I absolutely understand). Again, it DOES NOT give a reason to skip the appropriate diagnostic steps. Like mentioned, my dog is fine with a muzzle & extra hands. If he didn’t feel comfortable examining him, it should have been communicated to me or he should have passed my dog on to a vet that felt more comfortable. I felt this situation needs to be known to others & I hope my experience is helpful as you review the best care for your pets. I would be happy to share more details, answer questions or give more info on parts that may not make sense as there were a lot of parts to this experience.
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November 2021 by Kristin Soulier
I couldn't ask for a better vet for my fur babies! Dr. Krier was there when we had to help my 12 yr old malamute go to heaven. He helped us treat him, always respected my choices in treatment, and always remained honest with me. They also always make sure we are seen when needed. We now take our husky pup there as well! I love the badger family!
