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August 2023 by Kris Sterk
Too many roadblocks!Etiquette training for younger employees would be a plus. They are out of touch with handling questions from clientele over 50. Bank Manager at East Milwaukee St branch was more interested in having all her staff in her office at the end of the day instead of coming out to talk with my elderly father.Needless to say, account closed and money moved to Johnson Bank. Highly recommend Johnson Bank if you are unhappy at Blackhawk. Blackhawk is not as great as they once were. Or, as great as they think they are. Seems they’ve lost touch with older clientele. Just lost touch period.
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March 2023 by Rhonda Jones
I've been a member for over 10 years and I've never had any issues. Everyone is extremely helpful and polite.
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February 2023 by M.G. Bumpus
They always have a pleasant staff.
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March 2022 by Timothy Rodden
We’ve been members of BHCCU for 15 years and we have enjoyed the experience. After leaving a nation wide big bank the customer service at Blackhawk is 1000% better than anything we’d previously experienced.
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February 2022 by DrSigmundFraud Gaming
We’ve been members of BHCCU for 15 years and we have enjoyed the experience. After leaving a nation wide big bank the customer service at Blackhawk is 1000% better than anything we’d previously experienced.
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January 2022 by Tom Mertins
Been with them for over 38 years. Only one little ops that was taken care of with one quick phone call. Very nice staff also! I don't think you could find better!
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September 2021 by Taylor Langan
I've had an account here for the last 22 years without any luck of having a positive experience. Between opening my first savings account when I was 9 to the last 4 months that I've spent trying to replace a damaged debit card, there have been nothing but issues with every level of the organization. I haven't had these problems with any of my other banks and will be working to close my accounts. I highly recommend you shop for somewhere more professional and organized to store your finances.
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July 2021 by Todd Herr
Vickie Crawford is one of the nicest people I've ever dealt with she took care of all my loan needs and goes above and beyond to make sure your happy I will surely tell all my friends I highly recommend bccu
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May 2021 by Joshua Bent
Worst bank to ever try to get a loan from. Been a member for 40yrs and keep over 50k in their institution. No chance of ever getting a loan with their crazy made up rules
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January 2021 by Ethan Middleton (Middleton Made . com)
Through a few weeks of unreturned phonecalls by another branch and other companies less than enthusiastic about helping my wife and I roll over our 401k, we were able to be directed to Beth (Milwaukee street). She has been the single most helpful person I've dealt with in regards to banking. She is prompt, to the point, and very friendly. When we finally met in person she treated me with a big smile and made me feel very welcome. I'm very grateful she is our rep and hope to continue to work with her for many years. If you see this, thank you again Beth!
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December 2020 by Lindsay Fanning
After having a very bad experience with a different credit union, Sydney at BHCCU on Milwaukee St. was able to help me. She answered all of my questions and really took care of me. Great customer service when refinancing my car!
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October 2020 by Tommy Dunston
They took 30 minutes to cash a check while 6 different people were taken care of after I had already spoken to someone
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July 2020 by Ethan Middleton
Through a few weeks of unreturned phonecalls by another branch and other companies less than enthusiastic about helping my wife and I roll over our 401k, we were able to be directed to Beth (Milwaukee street). She has been the single most helpful person I've dealt with in regards to banking. She is prompt, to the point, and very friendly. When we finally met in person she treated me with a big smile and made me feel very welcome. I'm very grateful she is our rep and hope to continue to work with her for many years. If you see this, thank you again Beth!
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May 2020 by Raymond Dopkins
They work hard for me. And there to answer any question that I asked. Thanks BCCU for being there for me.
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October 2019 by Chris Gawlik
Horrible car loan department
