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March 2024 by Ray W.
I have had an issue since January and it's now mid March. Their President, manager of customer service and a Director over Broadcast Marketing didn't feel that a customer, that has tried to resolve an issue since January, was important enough to contact me back. In the five years I shopped at this store, I have had issues and Blain's never seems like they know how to address customer concerns. They just don't seem to be trained. I had issues with their lack of staffing and then wasted time with them trying to find someone, when multiple attempts had me walking back and forth to the paint department several times and no one ever came. I had issues with their pet groomers and when you escalate to the corporate office, they use excuses, believing they can do nothing to help if they speak politely. They cannot. Their Owner / CEO, President and corporate office staff feel that they can ignore issues, as they apparently feel they make enough revenue with the way they treat customers. I will never be back to any of Blain's stores again.
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October 2023 by Bryan J.
Ordered online and received an obviously returned product from another customer. I don't appreciate being sold something represented as new and getting a previous customer return. Too much hassle to return so I'm keeping it but shady practice, won't be ordering products in the future. Price was lower than elsewhere so that's why 2 stars instead of 1. Need to be upfront about previous customer returns resold as new, not nice.
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August 2023 by ellen muller
Got service very quickly. Even though they reset the store layout. We walked over to the section where they used to keep the chain not there. We found an associate as we were looking, he informed us that it is now on the other side of the store. We were in and out in 15 minutes.
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August 2023 by Terry Schmaling
This store is always clean friendly staff and variety of products makes a one stop must hats off to a great store
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August 2023 by Donald Gamsy
It's a lot bigger than I remember. My mom worked at this one. Didn't have the smell though. The blue shmocks. The good old days I guess
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July 2023 by Lisa Henkelmann
Like this for my Cat food. Clothes are very nice. Some are pricey, yet they are rugged, durable, last a long time. Buy lawn mower, and other parts here. I've bought all my exterior house, and deck paint here also. They are very helpful.
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July 2023 by Elizabeth Bohr
Well organized. Older gentlemen worker was happy to help us. Younger team members kept on walking when we asked them a question.
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July 2023 by Terrill Wallace
First off, I would like to give a shot out to Amanda, Donna and Becky for having good customer service and making me part of Fogers & Hollands???? Forever & ever me and my wife ?
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June 2023 by K K
Picked up fresh peaches from Georgia.
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June 2023 by Michael Phillips
Nice store friendly staff. Very clean . They sell good products.
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June 2023 by Glenn Roach
Love this place blue collar store all day. Just watch the pricing some stuff prices amazing some stuff not so much. Best part is they have that tuff farm stuff you could never find at a fluffy Walmart or target.
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June 2023 by Jay Jeeninga
Always a great place to visit for pretty much anything reasonable prices big selections from ATV Golf Cars to camp in fishing groceries clothing
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June 2023 by Nicholas Williams
I bought a weed eater and it was an open box on 5/28. They said everything was in the box. I got it home and not everything was in it. Also, it was well used. They had charged me full price for a used item without any instructions/ safety information. I did return it, but they acted like I had done it and didn't want to return it. Just beware that what you buy may not be "new" and also they will also bully you when you return the item even if it was the next day. Ridiculous.
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April 2023 by Dennis Richter
Bought truck battery, had great service from Jordan who matched existing battery to old on & explained all warranty aspects clearly. He had a real good customer attitude & friendly personality.
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April 2023 by Erica Bailey
I've had my tires replaced here, most recently I replaced my car battery. I was happy with both services.
