Car Rental in Janesville, WI

“Talked to an agent last week and was told to come in at noon to get a car today, I showed up, car they offered me was very dirty, had some damage on rims, and obviously not ready to be rented out.. I asked about another vehicle but they said it was the only mid sized vehicle they had. I stated I was willing to drive a compact or anything else they had, but they did not offer me anything except to only rinse off the car which he agreed was very dirty. Unfortunately because I have no other choice I had to take this vehicle and now use it all this week. I expected better from this company, and was very disappointed as I watched two other people get vehicles that were clearly ready and cleaned up nice.Update: after receiving a quick response on my review here, I sent in all information in the email. Unfortunately I have heard no response. Very disappointed in their customer service, Will update again if I hear anything.Update: local store where I rented called me and offered to swap out the vehicle with another that I accepted. She was very nice and apologetic.”

“Hands down, this Avis car rental location is the top choice in the city. With a convenient nearby location and consistently excellent car selection, it's always my first pick. Under the new management of M. Junaid, the customer service is exceptional. They went above and beyond to ensure that the Chevy Suburban I rented was not only available but in impeccable condition. Without a doubt, this franchise offers the best customer service around. Highly recommended.”

“The rental I had was the 2022 Honda HR-V. Fantastic on gas, the car was clean, tank was full, it had a toll pass. The gentelman working was very friendly and informative.”

“Rented a car from them twice ! Both times I got a car they where ready at time of pickup, clean and drove like normal. The workers are all very nice and inform you about everything you may need to know. Even off hours the owner has answered the phone and answered my questions. 10/10”