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February 2024 by Christopher Baron
Always friendly, clean and safe feeling. They always feel like family
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September 2023 by Elite Boba Milwaukee
As a small business owner, I won’t recommend you to anyone. I need to do a wire transfer but there is no banker in this location.Wait for 30 mins the manager didn’t check me in.One person in the bank, that’s terrible experience.
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February 2023 by Brenda Thomson
Always friendly &helpful
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November 2022 by Dylan Lenz
Michael Kellner was very patient and gave great financial advice. Good People, Great Bank!!
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November 2022 by Tonia Anderson
From out of town, needed chase bank to deposit money for us so we drove here. Sign on building says “temporarily closed”. That should be on the website so I don’t waste my time snd gas!
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November 2022 by Pawel Marciniak
Fast and easy
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October 2022 by bruce Wellnitz
The employees have to be the worst in the business,, not educated, incompetent and sometimes employees don't show up so they got to shut the whole Bank down completely that's happened more than once!!! DO YOUR HOMEWORK THERE IS GOOD BANKS OUT THERE THIS IS NOT ONE OF THEM
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June 2022 by Brian Watson
Very helpful staff. However very disappointed with Chase policies and procedures. I have been in the bank for over an hour attempting to close an account.
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March 2021 by Matt Hoffman
Deposited a check in the wrong account because the 5 looked like a 6? How does that happen? Impossible to get ahold of a manager or banker to get this resolved and the 1-800 number is a joke.
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October 2019 by Eric Christianson
I visited the Chase bank in Janesville today after finding out that my debit card from my previous financial institution was compromised and Chase was the only bank open until 2pm on a Saturday and I have a credit card and loan open through them so I drove there before they closed. I'm new to town and hadn't established a bank yet but figured now was as good of time as any, so I took approximately $20,000 in checks to at least start an account to get them deposited.
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February 2019 by Ryan Payne
worst bank ever.
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October 2018 by Patrick Gaddy
So glad I don't bank thru Chase bank and specifically this branch. The branch manager and "bankers" seem utterly clueless. My wife tried closing out an acct of her deceased dad and she has been to this branch 3x with no result. 1st it was "Oh it takes an hr to process" so we go back the nxt day. Then it was "We can close the savings but because of a social security deposit it will take 2-3 weeks". Well the SS was deposited in the same month as death. Meaning the payment was for the previous month and since he lived thru the month, SS won't take the $. She calls and tells the Branch Manager this. He says come over, I'll give you the $. This was after she called some dept they told her to call and that dept said as long as you went to the bank with a death certificate you don't need to call us. She lost both her parents in 6 weeks and is just trying to get everything taken care of. So we go back today to close the acct per what the Branch manager said on the phone, and now they say well the bank has to do an investigation. This branch apparently has no clue what they are doing and need to be properly trained. This all could have been told to her from day 1. Maybe other branches are better, but this one appears to be a mess and i recommend staying away from it.
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October 2018 by Terrill Zimmerman
Very helpful staff, clean and comfortable premises.
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December 2017 by Carol Mattison
This branch of CHASE is very welcoming and the employees are very helpful, friendly and polite. The branche is clean Brite and inviting, there's never a long wait and parking is good as well as the wheelchair accessibility.
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November 2017 by Joe B
Friendly service most of the time, usually not too busy in the afternoon even on payday.
