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March 2024 by Jorge Garcia
I got 4 tires a week ago service is good, but, I got a $66 dollars charge for a road hazard protection I didn't ask for it. The service person never ask if I want protection plan or not, he just added to the bill. Not very professional......
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February 2024 by Speedpawzz
Professional service and good price!!!
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February 2024 by Matt Meisenheimer
Always super helpful. Have fixed tires numerous times.
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February 2024 by Eric Wyatt
Nice, knowledgeable, helpful staff. Always treated fairly.
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February 2024 by Christopher Dean
Called and got a price on two tires. Sent my girlfriend in to get them put on. She leaves with four tires after being told there were problems with the other two. Plus a set of lugnuts. Both "problem" tires were less than a month old, and the "stripped nuts" were just replaced with new studs. Very dishonest! Expect one price only to have it more than doubled by replacing new stuff! Not trying to be a Karen but I will be calling their corporate office in the morning.
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February 2024 by Jessica Friedericks
Discount Tire has impressed me again! I have been a fan of this franchise for years because I can always count on them to be professional, cheerful, helpful, and have great prices. Yesterday, they really knocked it out of the park for me at the Janesville location. I was traveling on the interstate trying to get to Beloit for an appointment. A mile or two before the Milton Ave exit, my tire pressure light came on and I noticed one of my tires was all of a sudden at 26 psi. I passed a rest stop because I thought maybe I'd be good to keep going and it wasn't going to become a fully flat tire but the pressure continued to drop. I figured there's a Kwik Trip coming up at the next exit and I can check things out there and crossed my fingers that I would make it. The exit appeared as my tire pressure dropped to 18 psi and what do I see to my right? A DISCOUNT TIRE!! I'm rejoicing in my head because I KNOW they will help me and probably drop everything to do it based on my past experiences with them. I walked in, explained that I'm trying to get to an appointment and I would really just love help getting my spare on the car. Spencer and his team jumped into action to check to see if the tire could be patched. When it couldn't, he had one of his techs work on getting my spare on right away. While the spare was getting put on, Spencer was on the phone with other locations trying to find out who had my replacement tire in stock so that I could quickly get my tires back in working order ASAP.The Discount Tire difference is this: Even when you come in, interrupt their planned work with your emergency, they still treat you with the utmost respect, care, and kindness and bend over backwards to get you what you need. I see it time and time again from these folks. I've visited 3 locations over the years and have consistently had the SAME wonderful treatment at every location I've been to.Spencer and his team rock! They got me back on the road within 15 minutes and I was only 18 minutes late to my appointment. And the icing on the cake is that I didn't have to try to figure out how to change a tire in the cold, ice, and slush in my work clothes on a Monday afternoon. I am so grateful for this business!
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February 2024 by Anson Jimenez
Great service... I have a recommend them especially if you travel. They are nationwide.
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February 2024 by Matthew Fuhrman
Spencer(Janesville, Wi)was very helpful, and professional. I wouldn't go anywhere else but discount tires. Made an appointment and got me in right away.
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February 2024 by Sarah Weitzel
My daughter had a problem with her tire and couldn’t figure it out.. it was below zero degrees and just after the snow storm. She pulled into Discount Tire and the found the problem, fixed it, gave her a tire pressure gauge, and charged her NOTHING!! Thank you for amazing service and keeping her safe on the road!
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January 2024 by DJ Neuville
Best place for good prices on tires and top notch customer service. Wont go anywhere else.
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January 2024 by Russ Radley
Honest assistance and good products, great employees
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January 2024 by David
I brought my new car in today with a suspected nail. They are fitting me in. I am so impressed with the professionalism.
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December 2023 by Dan Hunter
I used Janesville WI store before. So I went back today, bought 2 tire's, the discount tires web. Sight had price at $105.00 each tire . my receipt has $134.00 price each tire. I don't think I will be returning back to this store again. After buying these tires. I now need to rotate, it takes 2 hours to rotate. While setting inside the waiting area. It is a schooling. What they tell people about tire replacement. People coming in with tire issues they can't fix. But not a single tire was replaced by this company..
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December 2023 by Daniel H.
A great team and good prices.
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December 2023 by Jordan Hayes
I bought a new set of tires for my vehicle and had one of the TPS sensors replaced that wasn’t working prior to me getting a new set of tires. One of the salesman asked if I wanted to replace the sensor, soI figured why not and had them replace it. When I left two of the sensors weren’t registering and they told me they would register after driving on them for a while. After about a week and a half the sensor still did not register, so I took it back to the store and was told that they had replaced the one that was bad and another one must’ve gone bad. This just seemed awfully coincidental as the three others were working when I went in, but now one mysteriously went bad right after I got one replaced. So I basically paid an extra $60 for nothing. Not a bad place to get tires, but don’t get talked into buying anything else from them.
