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October 2023 by Ann Drury
I have been at this place for over 5 years. It HAD great people that owned it. Now that Dave has sold it. IT SUCKS!!!!! When you call with a problem your on hold forever. They sent me a email stating they changed the rates. Come to find out they had a worng email on file so I never got the email. I got all these late fees totally over 200.00 which they received to take off my account. So I had to pay over 200 00 to get my stuff out of there. Which I'm so happy I did. I found the same size one for only 70.00 a month. Find someone else to rent storage from. This place sucks now
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October 2023 by Dylan Weber
Rose did a great job!! And helped me out Soo much. Thank youu
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October 2023 by Mike W
It was not a good first experience. We were given the wrong code to get into the door. Took over 45 mins of talking to an out sourced calling service. Hard to understand the lady from the service. Were told we were by the wrong door when we explained several times where we were. After the lengthy time we were finally given the correct pass code. It should never take that long to give people the info needed to use a service which was paid for.
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October 2023 by G Diggity
Move in and out was easy and smooth. Would definitely recommend to anyone with Storage needs
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October 2023 by Kyle Cook
Was charging us the price for a larger unit than we had and offered no apology for it
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September 2023 by Tina Wathen
Just rented a unit with Eastside Storage. What a nice experience. I needed a quick rental and was able to do so online. Property looks very well kept and my unit was nice and clean, it even came with a Free Lock, that is a very nice feature. Thank you folks
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August 2023 by Anne Hraban
Very nice people to work with. Clean and neat units and grounds. I would not hesitate recommending Eastside Storage to anyone needing a storage unit.
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July 2023 by Paul Hutto
Owners are remote, got no lock still trying to have them close account been on phone with them several time , was out end of month they are trying to charge me for another. Because i haven't sent them pictures of clean unit. Never mentioned when i rented it . Scam artists.
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June 2023 by Faith Montanye
Eastside Storage has gone from a 5 to a 0 in just a few months. A management company runs the place which is out of Florida . When you call regarding a question or problem you talk to a foreign country. They require insurance which most people are covered under homeowners. After supplying them twice with evidence that I do in fact have insurance they still charged me. Had problems with trying to pay the monthly rent also. It is sad and maddening as the owners who ran their own business were nice people. The place has gone downhill. Hoping to clear out my unit soon and look for another place where the owners are present.
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June 2023 by LeeAnn Schmidt
0 stars if I could Was a wonderful place until they switched owners now you can never get ahold of any one and found all my items molded in my unit and they are still trying to charge me instead of file a claim with insurance. STAY AWAY FROM THIS PLACE.
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December 2021 by Dion Bullock
Provided me with great service and met all my storage needs
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October 2021 by R. Zachary G.
I had a indoor storage area for almost 4 years for my business (we are a publishing company that has multiple events in Wisconsin). I just ended my tenure as a customer but want anyone considering Eastside Storage to know that everything was professional, reasonable and just plain amiable the whole time. Highly recommended.
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June 2021 by Rhonda Fields
Love this place for my car needs ,for rental purposes. But the car I had was fit for me didn't like it at all .
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June 2021 by Michelle LeVelle
Very friendly gentleman. Highly recommend.
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April 2021 by Renee Smith
Dave was awesome! Very professional and worked with us during a very chaotic move! He answered his messages as promptly as possible and was very clear when explaining everything. I would definitely recommend this storage facility to anyone!
