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March 2023 by Lea Discher
When you call the number..thinking that you're getting someone in the local janesville location, you get someone from the main office in racine. That's annoying when you just want to talk to someone local about al local issue( when the coin machine is fixed so I can come in and use it.) Also my husband and I have had issues with them deducting someone else's debit purchases from our checking account. They fixed it right away when we called, but it shouldn't have happened in the 1st place. It was better when it was pccu
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September 2022 by Kevin Guernsey
My wife and I received excellent service when it was PCCU and had to get used to a few changes when it became ECU however there service has always been excellent. There was a few staff changes when ECU took over however they were just as polite and courteous as when it was PCCU. Have had home loan and car loans with them they were always helpful and either did what we asked or suggested what they would be able to do in that situation. Was at another local well known LARGE credit union who actually laughed at my wife and I when asked about a small loan. Fortunately that made us move to PCCU/ECU thank goodness or we likely would not been able to buy a house or car!
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August 2022 by Valerie Grenke
I've been banking with Educators Credit Union(previously Municipal Credit Union of Beloit) since I was 18 yrs old.
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May 2022 by Brad Springbrum
Service seems to get worse. Must be extremely short staffed.
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April 2022 by Denise Atkinson
You'd be better off putting your money in a coffee can. My mother was with Parker credit union for over 40 yrs and educators has done nothing but screw her accounts up. Pain to get straightened out. Kept putting checks in wrong acct and blamed social security. Wasn't there fault! Plz plz plz go somewhere else! I tell everyone that!
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September 2021 by JOSEPH FESSENDEN
extremely easy to use a card, as a teen I was FREAKING OUT, but they helped, so 5 star :) (ps the app also is amazing :0)
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August 2021 by Emily Linsley
The worst credit union in the area ever since being taken over by Educators. Once again I've received horrible customer service. I constantly get rerouted to other people, follow through is lacking, attention to customer concerns and feedback is poor. They do not hold themselves accountable for anything (wrong, right or otherwise). I'd never even open a car loan up with this company again even if they offerd me the lowest interest rate!
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May 2021 by Luv Fit
This bank went so far as to move money from one account to another without my permission and then blame me twice!! They aren't supposed to touch my money/account!! The branch manager is incredibly rude and ignorant. Don't bank here unless you want your money mishandled!!!
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September 2020 by Aaron G
Nice place, always helpful people/employee's working there. No place is perfect. But when a mistake is made, they make it right. So for my family, there's none better.
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May 2020 by Amy Leigh
I’ve been at Educators (PCCU) for over 30 years. My only regret is that I didn’t leave when Educators took over for PCCU. They are the worst company I’ve ever associated myself with. The absolute worst. And I’m not alone in my feelings on this. I cannot count the friends, family & acquaintances that have left there. People who had been there just as long as me — some much longer. The last time I was physically in the building (not drive-through), there was an elderly man sobbing because of the way he was being treated by employees there. My young son was terrified, as were others that were there. If you’re considering Educators for your banking needs, I cannot express how much you will regret it. Please go somewhere else; especially if you’re an older person.If I had to describe the people running, as well as associated with this business in one word, it would be, evil.
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April 2020 by Josh 987
Seriously dislike this bank. You have mobile deposit but still have to wait days to access the money. This is such BS especially now days when going to the bank is already so difficult.
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April 2020 by Tahirih Hanson
This is the single worst banking establishment I have ever been with. They don't deserve a single star.
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March 2020 by Brittany Caple
Love Educators Credit Union employees in Beloit, the Janesville employees in the Drive thru are not friendly!!
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January 2020 by Bree Vino
My father used them for years. Upon his death they allowed another family member access to his account. The bank manager said she knew my father for years and remember him fondly and still did this to me. Im heartbroken. I cannot believe they did this to me. Do not use this bank. They will do you wrong. They are pure evil!!!!!
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June 2019 by Mitch Goth
The restriction on online/mobile transfers is ludicrous. It's not 1990 anymore, people use mobile phones for banking and don't want to track down an ATM to do a simple account transfer more than 5 times per month.
