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February 2022 by Jodi Millis
Great experience buying my retirement car. Thank you Brandon.
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February 2021 by Michael B.
I've personally brought my work trucks, trailers, and my personal rig here and they've always been faster and the most courteous. Will definitely bring my business here again!
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January 2021 by jordan M
Won't negotiate on prices.
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December 2020 by James Berlin
Scheduling was easy. In and out in under an hour on basic service. Price is neutral, but I know it’s GM service on a GM product.
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February 2020 by Marcus Neumann
I purchased my car here. I've been doing all my service here. 73,000 on my Chevy and all has been fantastic.
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January 2020 by tom brunette
not a Chevy fan but do love Buick
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December 2019 by Kenny P.
9:30am appointment. Current time is 11:07am. Oil change and tire rotation. Why so long? I know it's December 23. Apparently it's my fault for bringing it in two days before Christmas. 11:21am completed.
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December 2019 by Scott Essen
What a wonderful commitment the staff at Bob Clapper provides. Recently purchased a used SUV and had an issue not covered under any warranty about 2 months later. Jason at Clapper help and worked with us. The guys fixed the issue with no charge not even a service fee. I would highly recommend purchasing and maintaining your vehicles with this company. Great experience from top to bottom.
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November 2019 by Linda Cokinis
Nice people, but they dont really go over anything with me. Prolly because everything was fine, but what should I be doing to up keep my vehicle. When should I be back for this or that. They got me in and did and oil change and a wash.
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October 2019 by Brian Fluegel
Probably the best experience I've ever had buying a truck. Definitely would shop and buy from Fagan Chevy again.
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September 2019 by James Sorensn
Fagan automotive
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August 2019 by Micki Tullar
I have new Equinox air con went out. Parts are back ordered. So can't be repaired at this point. Told me I could come and pick up car and use it at least till get parts. The guy working with in repair area wasn't even there when came to pick it up. Not real pleased.
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August 2019 by Carmenita C.
Extremely disappointed in the service. I'll preface this with they did complete what I came in for so they've earned that one single star. The rest of the stars stripped away because of the absolute hassle it was to get it done. I called yesterday to set up an appointment to get my brakes changed. The person I spoke to on the phone quoted about 3 hours for it to be done. I took the earliest available appointment which was 8:20 the next day (today). I drop my car off with no problems. The service advisor said he'd call in a little bit with information on what needed to be done with the brakes. I waited and waited and no call. Finally I call and my service advisor says he hasn't been able to get that information yet and that he would call me back in a couple minutes. An hour rolls by and he finally calls to let me know what needed to be done and that they have everything they need to complete the job. At this point it was around 11:30. At this time he also notified me that my key for the lug nuts wasn't working properly so they would cut them off and replace all of them. Fine, no problem. I was already a little irritated as it was about 11:30 am and they seemingly hadn't even started on my car yet. I get a call much later with them saying they don't have replacement lug nuts for my car and that they could order them and have them in the morning. I could either put temporary ones on or leave the car over night. This was around 2ish. I got sick of waiting, got an Uber to the dealership and finally had my car at about 4 pm. 7 1/2 hours to change my brakes is an absolute joke! Not to mention I still have to buy matching lug-nuts (I'm not waiting all day for them to do a 30 minute job) and they scratched my hub caps. I do not recommend if you need anything done on time. No one said sorry for the wait or anything. I'm heated in this review, but I'm very nice in person, so it's not like I had a sassy attitude. ***update*** My brakes are squeaking pretty horribly. Nice!
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June 2019 by rich gruber
Great selection, fair prices, and a new name!
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June 2019 by Ben Smerud
Awesome service