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February 2024 by Jim Mcdees
Not much for a selection
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January 2024 by Emily Yeadon
I received great help from both customer service over the phone, and the two girls working at this store's location the afternoon I stopped by. They helped resolve my issue of receiving two left shoes, and later on when the correct pair didn't fit comfortably, they made the return process very easy and fast. Thank you again for your help!
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November 2023 by Chris Sheridan
Sales team is always on point!
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November 2023 by Paula Pippin
Had what I was looking for. Allowed to browse without pressure.
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October 2023 by Lisa Lang-Shackett
Great deals
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September 2023 by Tammy Boyles
Worker is sitting with back to store reading a book! Needless to say...I didn't buy!
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August 2023 by Austin Vine
Came in to buy a pair of shoes didn’t have a ten on the floor. Asked a girl that was way too interested in her phone if there was in the back and she flat out told me no we didn’t without even looking. Kinda upsetting to have this kind of service.
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July 2023 by Molly Bussie
Went to store Wednesday 7/26/23 at 2 pm. Salesgirl couldn’t be bothered for any service as she was too busy on her cell phone. As I was leaving, 2 other ladies were in store and told me for 45 minutes she never approached them to help. Maybe whoever she was needs this to be addressed? But not by me, I was having a somewhat decent day.
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May 2023 by Val Seibert
The staff is sometimes kinda rude.
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March 2023 by michele thompson
First time I ever ordered from here and had them shipped. It’s been two weeks and they are still in transit.
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February 2023 by Camille Vrchota Haisan
The woman working was awesome! She asked everyone if they needed help, another size. I did & she returned with another pair. I said "Thanks, I'll put these back" she said "No leave them, I can do that for you". I haven't had customer service like that IN YEARS! Yes, I bought the boots!?
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February 2023 by Lisa Windbigler
Awful this girl made mistake after mistake she did it to the lady in front of me as well. I WILL stick to journeys
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January 2023 by Stephanie Hesselman
I was in there wandering around for around 10 minutes while the two women working talked and ignored me completely, as I walked towards the front to look another another pair of shoes (I was about 3 isles in) one of the women looked at me and said “thanks have a good day” when I was no where near leaving. Very rude.
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January 2023 by Lucas Sheldon
First time I arrived with my girlfriend to pick up a package my friend ordered for me. Girl here was on a personal phone call which we had to wait for her to get off of. Not to mention once we started talking to her we realized she was on heavy drugs. Kept repeating things, slurred voice, and avoiding eye contact heavily the entire time. She asked me for my phone number 3 different times and still got it wrong.. fine whatever. We left.Turns out our shoes were both one size to big based on the brand. So we returned the next day after my girlfriend got off work. We arrived 11 minutes before they closed. We saw two young woman in there giggling and joking around. I attempted to open the door at 7:49pm (they close at 8) its a bit of a drive for me. Regaurdless they ignored when I knocked on the door and I saw them hide, because they didn't want to do there jobs.This place is a joke. Go to rogans. The help is actually helpful and their prices are better anyways. (I dread the fact that I still have to make a return here.)(Edit) I returned back the next day. Not only were my complaints taken seriously, they were prefoessionally delt with! Shoutout to Julia and Alandra for helping me. Especially Julia, who went far out of her way to turn me from a disgruntled customer to a happy one. Give that girl a raise! Thanks for restoring my faith in famous footwear! Thanks for going above and beyond.
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November 2022 by Rhonda King
I love this place. I found just what I wanted.
