October 2023 by Tammy S.
This place is ridiculous. Friend has phone being delivered to my place- he drives a semi. Fed ex has said been delivering all week. No note left, no nothing. Other day they even called to ensure right address. Got home, no pkg. In calling tonight, they say, "oh, it needs a signature" ...WHERE was this information???? NOWHERE. Then, friend calls again... they need address to match on license ...again NOWHERE on anything does it say this....(moved earlier this year, haven't bothered yet because wasn't a big move) How difficult is it to leave a note saying they need a signature??? Could've called earlier this week...now if doesn't get resolved, pkg goes back to company....okay. problem with this all is it was Verizon that set all this up. If Fed Ex going to have all these rules it should be in CAPS to read these rules to customers to use their service. Doubt he had option, but would've chosen UPS or USPS instead. Also, again leave an F note that said you tried to deliver. Definitely going to use other companies with less hassle in future.