Geek Squad
Hours:
2850 Deerfield Dr, Janesville WI 53546 Hours
About Geek Squad
Geek Squad, a division of Best Buy, offers comprehensive tech repair and support services at over 1,100 locations. Their knowledgeable agents can handle a wide range of issues, from computer and tablet repair to TV, home theater, car stereo, GPS, cell phone, and home appliance repair. They work on various makes and models, regardless of where the products were purchased, and can guide customers on getting the most out of their technology. Customers have had positive experiences with Geek Squad's services. One reviewer praised the agents' knowledge and helpfulness, noting their laptop was fixed within a few hours at no cost under the manufacturer's warranty. Another customer, though initially concerned about an invoice, was reassured that it did not come from Best Buy. In a more complex case, Geek Squad tried to repair a Bosch dishwasher, ordering parts and making multiple attempts, before ultimately providing a purchase credit towards a new dishwasher when the original could not be fixed.
Most Recent Reviews
May 2024
Excellent customer service. Extremely knowledgeable
September 2023
Knowledgeable and helpful, brought my laptop couple hours later was fixed. Was under manufacturing warranty, so was zero cost. Will definitely be coming back for any tech related issues or inquiries.
April 2023
Had received an invoice from best buy that i was concerned about, the person on phone said not from best buy they don't send out that kind of email , but make sure i report it to my bank
More Comments(16)
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