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January 2024 by Mark Borich
Looked at a jeep wrangler I want to buy.
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January 2024 by Ben C.
This is NOT a "nice people, good to deal with" blah, blah, blah review. This is 100% accurate, and unimbellished. We went to Icon Motors by accident. We were looking for a truck, and had an appointment at another dealership to test drive one. We missed the turn for that dealer, and happened to see Icon when we were turning around. Literally the only reason we went there, it happens to be were we turned. That said, I have never had a better buying experience at any dealership I've been to in the past 40 years. From the zero pressure sales approach, the professionalism, knowledge, and graciousness of everyone we encountered, we could not have been more pleased. We left Icon motors with a gently used car and definitely a little "too good to be true?!" In us, but sometimes things are just really that good. There were a couple minor issues with the vehicle that would require a follow up visit to address. They called the next day with an appointment to correct them. Before I got there a new issue arose. They dealt with all the issues without hesitation. These are not used car salesmen. These are good people who happen to sell cars. If you're in the market for a vehicle and you fail to at least visit Icon Motors before you buy elsewhere, you owe yourself an apology. Maybe I'll see you there when we go to buy our next one.
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January 2024 by Lance Dutenhafer
Had a great experience with Icon Motors. Demitria was a wonderful sales consultant. Demitria and Icon Motors went above and beyond to make sure my buying experience was a great one! This dealership went out of their way to make sure I was satisfied with the vehicle I was purchasing. Demitria was able to get an alignment and floor mats for my Corolla, per my request. Demitria was also able to secure a better APR rate on my auto loan. Overall great dealer. You will not be disappointed. Not all dealers will go above and beyond like Icon motors!
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December 2023 by Bridget Montes
If you listen to any reviews listen to this one. I purchased a vehicle (Mercedes Benz) from this shop and they told me the vehicle had a completely clean record (no damage) and provided a clear buyers guide. I typically don't drive often (work remotely most days) but after less than 2 weeks the car started vibrating a lot. I had it inspected (at a Benz dealership) and found multiple safety violations in the vehicle including low rear brake pad, non working horn, and other issues indicating unreported damage (servicing center found body filler and damage to control arm) other issues as well such as torn boots and struts incorrectly placed. I told the dealership in which they fixed the minor issues but after driving the car again it started vibrating and jolting dangerously even at 35mph (had to stop driving the car after taking it directly home with hazards one and going really slow).I had it inspected again separately by a licensed Mercedes Dealership and they found that the engine was not even the original engine and the engine mounts were very loose. We have fixed some things however the car still needs much work as it is still vibrating after ~65mph inconsistently (i have video proof of this also). The dealership has been told of these issues multiple times and they have ghosted me. There will soon be a public record at the DOT. I was so excited to get this vehicle and the experience has been full of stress and am out $3.1k and will have to pay more $ for more fixes.
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December 2023 by Nasr Obaid
I bought a high mileage car , until now no engine problems.Good management and employees. Next time I will buy my car from Icon Motor again, and again.
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November 2023 by Alex Monet
Don't buy a car here. My brother bought one and it was super faulty won't even run anymore he will need to invest thousands of dollars in fixing it.
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October 2023 by Terence Brewer
I called and inquired about a specific vehicle. They were very professional and helpful in my inquiry. Based on the information given over the phone and the access to the carfax provided. I flew into Janesville to physically see the vehicle. The next day I purchase said vehicle. I then drive home with a provided full tank of gas. Logan Kuhn & staff was awsome and friendly, a pleasure to have done business with them.
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October 2023 by Christine Monroe
Icon motors is a wonderful place to buy a truck. They were incredibly kind and helpful. I would recommend it to everyone. Way to go!!!!.
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October 2023 by kevin rasmussen
Very helpful staff all around (dog was cool too) The car buying experience can be stressful but not here. Everyone went out of their way to make sure my car buying experience was easy and effortless from start to finish.
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August 2023 by Annu Enbaya
Best dealer I’ve ever bought SUV from. Not just super nice staff and owner but the certified technician there they found a false info from smart Toyota that made me pay lots of money for services they did not do, so the folks at Icon did help me understand why and provided me with info to get all my money back from the scam Toyota dealership. You guys totally worth 10 stars. Even though I bought my car from them a week ago and going oil leak, they took the car in and fix it for me FREE OF CHARGE, great honest people. Keep up guys!
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July 2023 by jeremy jensen
Unprofessional experience.
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July 2023 by Anita Hoffman
I recently bought a Toyota Highlander from Icon Motors, and it was the easiest car buying experience ever! The team had everything ready to go on a short timeline, the paperwork was all prepped and accurate on the first try, and it was super convenient to work with the lender of my choice. I highly recommend checking them out. I am SO happy with my new vehicle and would work with them again.
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June 2023 by Tyler Noel
I've bought alot of cars in my day, most from the big name fancy dealerships, so I will admit I was a little skeptical at first but... Logan took the time to help me and my fiancé test drive multiple vehicles, with multiple stops back to the dealership. We were always welcome back. Logan was very knowledgeable and made the process very easy and enjoyable. There is something to be said about the care and respect the "little guy" shows you compared to the big fancy dealerships that will do anything to get their commission. Don't judge the book by its cover, the staff was great and we are still really enjoying our new Audi months later.
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June 2023 by Bailey Lloyd
Shady dealership do not recommend. Refuses to negotiate on price, didn’t know anything about the truck I was asking about. Vehicle had slipping transmission and company refused to admit it. Claims you can pressure wash off the rust and reseal it. Offers about 8k less than Kelly blue book dealership trade in. Tried to scam my girlfriend. They add a lot of hidden fees on vehicles after claiming no hidden fees.(in response to Stacey, the woman my girlfriend talked to while in who trekked to give her the work around, I will not be removing my valid and legitimate review of a shady business with shady practices. There’s a reason the white f150 has been the longest on your lot. When talking to Stacey on the phone about my review in response to her comment she started to call my girlfriend a liar so I hang up for her to call back to tell me she’s a liar again. If you want a good car at a good price don’t go here )
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June 2023 by John Klobucar
Awesome place, bought Maserati from them and needed some brake work, they did all of the work same day and didn’t charge me any labor. They are good to their clients and true to their word!