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November 2023 by Kaitlin Potenza
Mark was fantastic! He helped us find two new cars. He was personable, kind, attentive, and knowledgeable. He made car buying stress free. 10/10 recommend buying a car from Mark.
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November 2023 by amy kehl-white
Dave the manager was very accommodating answering questions over email. Set me up with Elvis and he was fabulous with explaining everything about transaction and the car its self. Finance manager super and explained all financials very well. They got me a good deal and I’m very happy. I would recommend this dealership and I will be back. Ty
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September 2023 by Tina Long
We had a great sales person. The process was very easy and quick. Everyone is very friendly and helpful. We are very pleased with our experience and we will definitely continue to purchase our vehicles from here.
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September 2023 by Sierra Kendellen
I made two service appointments to have a tow hitch installed on my vehicle and both were a waste of time.This dealership did not know until the morning of the first appointment that the part was recalled, even though I made the appointment more than a week in advance. I was told at the first appointment that I would need to reschedule and that the correct part was going to be about $150 more expensive.When I made the second appointment, I was told the work would take about two hours to compete. I did not receive any update on the work for more than 4 hours and when I called to check, I was told that the tech was on lunch. Over an hour later I received a call back and was told that the part that was ordered (for the second time) was incompatible with my vehicle. It seems like this is something the dealership should have known prior to ordering the part, considering this is a genuine Kia dealer who has my VIN on file.Also, during the time I was checking my vehicle in I witnessed an argument between two staff members, in front of another customer waiting to be shuttled, about who was available to shuttle that customer. Awkward.When I returned to pick up my vehicle there was no attempt by any staff member to correct the situation. I asked if anything could be done and the person I spoke with told me he would have his manager call me because he was on lunch. I never did receive a call from any manager.I am extremely dissatisfied with my experience, because there was no attempt to make it right and communication in regards to the issue was very poor.
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September 2023 by Ramin Homyak
I’m really happy with my new Kia Sportage LX AWD?? . This location went above and beyond, excellent customer service, everything looks impeccable. I got a great deal on my trade- in. ?Kia really knows how to take care of your business ?special thanks to Chase Zientek and Alec Andrea for making my dream come true.?highly recommended.5 ⭐️⭐️⭐️⭐️⭐️customer service.3419 Ryan Rd, Janesville, Wisconsin. 53545Sep/07/23
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September 2023 by Yveliana Oquendo
This was the best car shopping experience I’ve ever had. Thank you to Randy and Dave for working your hardest to get me the best deal! Dave was constantly negotiating on my behalf and made it possible for me to get a new car at an excellent rate!
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August 2023 by Jean H.
We purchased a previously owned Genesis luxury car from Janesville Kia more than a month ago. They failed to tell us there was only one "beat up" key fob prior to closing on the sale and then refused to help us with the cost of another key. They also failed to register the car for a title with their dealer and now we own a car that is still titled to someone else. We cannot get a new key or have any service done on a car that is not currently titled to us! They are currently working to get things up to date and get the titling straight, however what a horrible way to do business! Buyers beware!
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July 2023 by Samantha K.
It was a pleasure doing business with the salesmen at Kia of Janesville! Mark and Craig were so kind and upfront about pricing and matching us with our new vehicle! We would highly recommend them when looking for your next vehicle!
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July 2023 by Jolene Voigt
Janesville KIA is the best in the area, the other 3 I have called had a month waiting list. But not KIA in Janesville, they had some same day and some in a few days. They were very quick and friendly. They even through in a free cash wash. BONUS!!!
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June 2023 by Ashley Demeter
Adam Ibrahim, Alec Andrea, and Dave Martin were outstanding. We came in with goals and price in mind, and the team exceeded our expectations. We are so excited by our new car and loved our experience at Janesville Kia. The process was straightforward and easy.
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June 2023 by Tim Homan
Daniella and Janesville KIA made it a very easy car buying experience. From ordering to pick up she was very helpful and informative every step of the way. She made us feel like we were her top priority. Would definitely do business with Janesville KIA again.
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May 2023 by Chaz N.
My girlfriend just purchased a K5 from this dealership and I'm very happy with how they treated her. Everyone was kind but Daniella and Arbin were particularly helpful.
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April 2023 by Lola’s Legacy
In my previous review I was very happy with my purchase. However, as you can see on the inside of the vehicle photo which was taken the day that I bought the vehicle…. There is a warning light on. I had been at the dealership from 10am until 7:30pm. By the time I had noticed this light the dealership was closing. Furthermore, we closed the sale. I thought it was a simple sensor issue that could be easily fixed. That is not the case. I bought the vehicle on February 9th and immediately let the service manager know what was happening. I have not received any good communication and it is now April. I am literally about to cry because I just want this to be resolved. It is a check blind spot collision warning light that is on. According to Hyundai there is some collision damage. So basically Janesville Kia sold me a car that had damage which is now affecting my safety system of the vehicle. I am extremely exhausted because I’m constantly calling everyone trying to fix this and no one seems like they really want to help. The car is beautiful, but just not worth the pain and suffering I am having to deal with.
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April 2023 by Maria Alequin
I love this place from an oil change to buying a car. I bought my car yesterday and Jorge G was the greatest. From start to finish. So if anyone is looking to buy or test drive ask for Jorge G. I love my new car
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April 2023 by Asim Zaidi
Why are there only 5 stars I can give here?? Daniella LuQ'ue deserves all the stars and the moon for how she helped me this week!She helped me find the perfect Kia and made the financing process easy even when I had a billion questions, she made me feel heard and was extremely knowledgeable. She's truly a car guru and cares about her customers best interest! Daniella even stayed late to ensure I could drive off the lot in my new car that same day! #NewKiaOwnerبہت شکریہ محبت ❤️
