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February 2024 by Victoria B.
I got my oil changed at the Janesville location. They overfilled my oil by a lot. I took the car to a different Jiffy Lube and was told that they did indeed overfill it. As a result of the overfill my oil pump was destroyed. Jiffy lube os refusing to take responsibility for it and now I need to pay to fix their wrong. Jiffy Lube was extremely secretive about giving me any contact info for anyone who might be in charge of their warranty program and also refused to ensure that the security camera footage of them overfilling my oil is not deleted. Overall, very poor communication and refusal to take responsibility for their wrong.
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December 2023 by Felicia Marie
Very professional customer service-- I was greeted by friendly staff, my service was done quickly and efficiently, and the best part was the lack of trying to upsell me services I didn't come for! It seems to be a running theme with other oil change places they try to convince you to replace filters and such that are marked up 30%. This was not the case at Jiffy lube so I will definitely be back and definitely recommend to others
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November 2023 by Mark M.
My female friend went in and was quoted 350.00 for a tire rotation and synthetic oil change. When I called, I was quoted 140.00 for both. This is not acceptable. Beware of price difference if you are female. Location Janesville, WI The auto replay just makes it worse. Your company NEEDS to address this problem. Not for me I'm done but for your other female customers.
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September 2023 by Jeff Updike
Your staff was friendly, fast and willing to go the extra mile to answer questions I had about a couple of issues that I have with my car. You have won me over. I am a fan!!!Service: Oil change
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September 2023 by Chelsea Stonewerth
I got my oil changed here and was extremely uncomfortable after. Only 2 of the employees actually did their jobs/focused on the work, for them I was thankful, but I felt like everyone else just stood gawking especially when people who weren't working in the bays came out/up. After I left I started to get unsolicited text messages from a random number, I obtained the name of the number's owner and it was the same first name as one of their employees that talked to me. The coincidence was to much for me to feel comfortable going back to this location. If you're a single female I do not suggest going here, especially alone.
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September 2023 by Ashley Luchsinger
Everyone there is so friendly. They do an awesome job! I choose to go here over Wal-Mart even if it is more "expensive" (literally only a 10-15 dollar difference) for fast service and you are treated with respect from all of the employees.
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September 2023 by paul diener
$5.00 to top off my coolant seems excessive. Evanville Oil Pros top off all my fluids and check the air pressure in my tires for no extra charge, plus there oil change fee is $10.00 less expensive.Service: Oil change
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September 2023 by Debra Wolniak
Thank you for your good work! You got me in and out of my oil change after a long workday. Great job!Service: Oil change
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August 2023 by Aaron Blackburn
Best customer service experience by far. out of any oil change place in town this olis the one I will always go to
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July 2023 by Rebecca Gloss
Very happy with the oil change I received on my Ram truck. Both gentlemen were extremely helpful, knowledgeable and personable.Service: Oil change
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July 2023 by BK D
Staff serviced my vehicle with a smile. They seem very passionate about the industry. The vibes were immaculate.Services: Air & cabin filter replacement
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April 2023 by Katie Beste
My experience was great! There was a bit of a line but someone came out to find out what I needed, and tell me how long I could expect to wait, which I really appreciated. Once I got in it was very quick and everyone I spoke to was super friendly. I’ll definitely be back next time I need an oil change!Service: Oil change
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April 2023 by Julie Pearson
Very friendly, professional and fast! I enjoyed the wait time talking with Mike. He made waiting enjoyable. Shawn was awesome and answered all my questions. I will be coming back for the amazing experience again! Thank you!!
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April 2023 by M
I wasn't at Jiffy Lube... I was at Jersey Mike's. They were 5 stars. Jiffy Lube is one star at best. They left my oil cap off once and trashed my engine.
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April 2023 by jarrett cuttill
Professional, Quick, Nice, and always in a good mood. I leave my home town to come here.Shawn and Kyle are the Shizz!Thanks guys see you soon.Service: Oil change