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May 2025 by General Manager
Have been using the printing shop for several year now to scan large blueprints and never had an issue. Took some plans there on May 14, 2025 and was told by the Print Manager no problem might take a couple of days. Was okay with that, then on Tuesday, May 20th I called to see if the job was done. First he didn't have paper to make the copies. I didn't want copies I wanted them scanned and put on a flash drive. Then was told he couldn't do that because the paper was too curled up so then needed to be flattened. I agreed but apparently that didn't work either. Could not complete the job. When I went to pick up the plans and flash drive was all in a bag. I made sure the flash drive was included. When I got back to office I opened up plans and was searching for the page that print manager said ripped. Well I guess he just threw it away. Why did he throw it away? It was not his to just throw away. Very disappointed with this print shop. Would not recommend this location.
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May 2025 by Sly Flynn
Print manager is awful. Went in to have prints made of simple attachments that had been sent to office max service desk. Employee who claimed to be in charge of store, first told me I need to submit my emails through online portal, also was told it would take 24 hours to make my simple copies. I let the employee know my preferred print option is to email copies in due to being with my kids and the ease of use. He then told me if his online que continues to grow he would refuse to do my order unless I submitted online. I then asked for confirmation that my prints would be done within 24/48 hours at witch time he told me it may take over a week to do the twenty minutes of work. At this time I asked for managements number because of my disappointment in his service. He told me he was now refusing my order. He told me he has had two raises due to his service, and that the only other mangier is on vacation and I could not have contact information. I have printed at this location for over fives years. Very disappointed in this lack of business professionalism. How can someone count on this location when the employee could not simply give me a date the prints would be done? Hoping this can be cleared up, when I asked for procedure information as to timelines he refuses to give me any other then his word and that my order would wait while online que grows.
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March 2025 by O T
Bought a backpack and some pencils here less than 6 months ago and a desk a few years ago. All low quality Chinese junk that falls apart within a few months. Won't be coming back again.
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December 2024 by Michael Jackson
I recently wrote an autobiography for my family. It was a large project. I asked for help from my Office Depot here in Janesville. Madison, in the print department, was so very helpful as well as knowledgeable. I had the book bound. She guided me through my options. I was going to go in one direction for the cover, but Madison recommended something different, but much better. I loved the end product. It came out even better than I had hoped.
The cost was fair.
The finished product came back much sooner than I expected.
Excellent job! I highly recommend the Office Depot print department.
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December 2024 by abraham mueller
This place is the absolute worst I do not know how it stays in business . The store is a mess and employees will avoid you in fear of you asking them to help you find something. It's ridiculous but I guess that's why everybody is shopping online nowadays
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October 2024 by Anders Nelson
Brett is such a nice guy, thank you for being so polite and kind!! Will definitely bring more books to to be spiral bound :)
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September 2024 by Terri Mattingly
Stacia made enlargements for me, even though she was extremely busy with other tasks. She made it so I could meet my deadline. I am so grateful for that. And she did it with a smile!
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March 2024 by M.G. Bumpus
Very expensive. And many quantities are much larger than the average citizen needs.
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March 2024 by Rocky Madden
Large amount of office products & services. Staff very helpful.
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March 2024 by Hector Acosta Sr.
Nice store! to buy office supplies and more
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January 2024 by Melissa Harris
Greet experience every time. Employees are always helpful and pleasant.
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January 2024 by Terry McCann
Great place to shop with friendly employees!
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January 2024 by wendell donelson
The young woman at the copy service desk was very helpful and went beyond what was expected to make my project complete.
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December 2023 by mark grayless
Always able to find what I need at OD. Everyone very helpful.
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December 2023 by Rita W
helpful staff and things a person needs
