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January 2024 by Richele Burow
Back in mid October, Stacey assisted me in finding a gift to myself. "My 1st diamond." My intentions were to get something from Pandora but I didn't find anything I loved. She showed me other pieces within the Diamond Center. From earrings to small pendant necklaces. I was on a budget. I’m glad she took time whenever I pointed out something! I love my dainty diamond necklace. She even sent me a Thank You card.
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January 2024 by Kayla B
I really enjoyed my experiences at the diamond center in Janesville WI. Christine was remarkably attentive. She took the time to understand my price range and my preferences. She found a perfect anniversary match for my existing rings. The processing time was impressively quick. They resized and soldered my rings together seamlessly in about a week. I would highly recommend this store for their customer service and quality. I will definitely go back to Christine in the future.
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January 2024 by Kyle Kieliszewski
My wife and were looking for something to celebrate our 20th wedding anniversary. Erik Yeko was very professional and did a great job helping both of us find something we loved. The selection and clarity of the diamonds at the Diamond Center was better than anywhere I've seen. We also had the chance to meet with some of the other staff and they were all super friendly, thank you to everyone at the Diamond Center!
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December 2023 by Benjamin Freiermuth
Christine was a pleasure to work with when I was trying to find the perfect engagement ring. She has many, MANY years of experience. We were able to create a one-of-a-kind ring that I am very happy with. I had no knowledge whatsoever coming in to the process, and Christine made it simple to understand where and how to look for a ring. I wish every purchase experience was this easy and helpful! When you visit the Diamond Center, find Christine!
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December 2023 by Kelly Lechner
Was able to get my dream ring!!! 2.5 CTI danced out of that store!!Dave made it happen!!Did I mention we drove from Fort Wayne Indiana? .. couldn’t be happier!!
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November 2023 by Angela Burdette
I went to the Diamond Center to upgrade my wife’s diamond ring for our 25th wedding anniversary. Not only is the Diamond Center fantastic but so are its employee’s! Dave McDougal is an outstanding sales manager, who went above and beyond to make sure my wife’s new ring was nothing less than spectacular! He was incredibly knowledgeable. Not only did her help me create the perfect ring, he kept me up so date during the entire process. The whole experience was smooth and enjoyable. I couldn't be happier with my purchase, and neither could my wife! We highly recommend The Diamond Center to anyone looking for beautiful, high-quality jewelry and exceptional customer service!
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October 2023 by Patti Vance
Christine Miller is the best. Very professional and always goes above and beyond to be sure you get just what you're looking for. You won't be disappointed choosing Christine to help with your jewelry needs. She has been my number one girl for 28 years.
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September 2023 by Emma Larrabee
My husband and I won’t ever go anywhere else except The Diamond Center in Janesville!! Their selection of jewelry is amazing, especially their rings. But most importantly, their team is fantastic. Every person is friendly and incredibly knowledgeable. They are patient and listen to everything you have to say to help you find the perfect piece. Dave, Ellie, and Stacey are all rockstars. They make you feel comfortable and work to accommodate all of your requests. The Diamond Center has great lead times if you need to order a different size and any services completed are extremely prompt and efficient. My engagement ring, both of our wedding bands, and my anniversary ring are all from The Diamond Center in Janesville. It’s a little further away from our home, but we’ll make the drive every time because their team and selection makes it worth every second and every penny.
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September 2023 by Anna
My fiance purchased a ring a little over 6 month ago from here and diamonds are already falling out. This happened one month after taking it in for the six month cleaning and check to keep it in warranty. The cleaning took about 60 seconds so I doubt they even did it. Very disappointed in the quality of their rings. ?(Update: On a positive note, I was contacted by Dave, the GM shortly after leaving this review. He expressed his concern and apologized. He assured me that this was not common and was of concern for him aswell. My ring was fixed and returned in a timely manner. I do appreciate the fact that he called me personally and made sure my ring was repaired to ensure this doesn't happen again.)
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August 2023 by Michael Dutton
The Diamond Center in Janesville were very helpful with us finding the right pieces we were looking for. Thank you too Eric, Dave and Christine for the fabulous service. More than kind and caring with my sentimental needs. We will, no doubt come back.
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July 2023 by Angela Zarnowski
My fiance and I had a wonderful experience with the Diamond Center! Christine helped us pick out the perfect engagement ring and worked with my fiance to make sure he had all the logistics taken care of. We had another very smooth experience when we needed to file an insurance claim for a lost ring. She made the whole experience so easy and comforting! Because of that we both decided to get our wedding bands from Christine at the Diamond Center as well. Overall, every experience there has been awesome! We were able to find exactly what we were looking for and the customer service was above and beyond! I would recommend the Diamond Center and Christine to anyone who is looking for a large selection, high quality, and unmatched expert customer service.
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June 2023 by Jack Bredemann (Jack Bredemann)
I've been using the services of the team here for many years and am on a first name basis with several of their staff. They have been accommodating, helpful, understanding, professional, and friendly in all of my encounters and through all of my needy and, occasionally odd requests. They did my wedding bands which I had custom designed and made. Prompt and no-surprises service is also always appreciated. Great team and great quality products. Highly recommend
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June 2023 by Jennifer Payne
Christine has continued to impress with her expertise and amazing customer service. We have been in a few times to set up our Bridal Book and purchase our wedding rings. During those visits, she was personable and friendly. She took time to really get to know us as a couple to better understand our wants. During a hiccup with our bridal book, she took the time to take my phone call and help troubleshoot the issue. She even offered to look for the discount and send it to me when I was still having trouble logging in. We will continue to come back to the Diamond Center thanks to Christine and her amazing service!
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May 2023 by Nancy Terrill
The Diamond Center’s staff is very knowledgeable about their products and always friendly when you walk in the door. Today I came in and they changed my watch battery at no charge. Jeff helped me and would not take anything payment. That is truly service! Whenever I have a need for diamonds, jewelry etc in the future, The Diamond Center will be my first choice. 5 star service.
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May 2023 by Barbara Mason
I had a great experience working with DAWN SCHUMACHER, who helped me select the perfect diamond and gold hoops. She immediately picked up what I liked or didn’t like and really knew her jewelry. Would like to send my husband in to meet with her to pick out a ring next time. Overall was a very good experience, from Dawn to Dave.
