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December 2023 by Mark Borich
Checking website for a jeep wrangler I would like to purchase.
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July 2023 by Susie Wightman
This by far has been the best experience in buying a car. Joe is an absolute delight to work with, he explained everything about the process. If anyone is looking for a new car should definitely stop at Used Car Factory on Center Avenue Janesville. Thank you so much!!
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May 2023 by Kat Gaynor
What a GREAT car dealership! I recommend this place with 100% confidence that you will not only be satisfied, but pleased repeatedly with your experience. Customer service is huge for me with any purchase, especially when it comes to a larger purchase and they have delivered every time. This staff is experienced, highly knowledgeable, no-pressure and caring. I purchased a 2017 Jeep Cherokee almost a year ago, that has not had one issue, but had a lot of bells & whistles I wasn't used too. Each time I've had questions, they've taken the time to explain on the phone and even demonstrated in person for me how something worked. Last week, it was time for a new battery. It took one phone call for them to get it and install it the same day (and at half the price of Triple AAA) This is not my first rodeo by a long shot, but definitely my best. If they don't have what you want, they will find it. I'd wish you good luck in your car hunt, but you won't need it here, guaranteed!With kindest regards, Kat Gaynor
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September 2022 by Mat Dewey
The guys here are super friendly and down to earth. They have really competitive pricing and even fixed some issues on an almost 20 year old car for no charge before I drove it off the lot. Joe and Jay and straight shooters there. I would definitely buy another car from them again.
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July 2022 by Nicholas Ferger
if Ur thinking if buying a vehicle here....DONT....BUNCH OF THIEVES!
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April 2022 by Em Delta
The guys here are super friendly and down to earth. They have really competitive pricing and even fixed some issues on an almost 20 year old car for no charge before I drove it off the lot. Joe and Jay and straight shooters there. I would definitely buy another car from them again.
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January 2022 by Jeremy Stoddard
By far one of the best experiences I’ve ever had great customer service great prices and an awesome vehicle. Highly recommend it!!!
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October 2021 by Jason Brown
I bought a Dodge Ram back in Dec 2020. I noticed the tire pressure light was on and he hooked me up with a local mechanic. All four tires had missing sensors. The problem was fixed with no money out of my pocket. Great people, and the finance they used was the same bank I have, So it was super easy. Well definitely go back.
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October 2021 by Mauricio
Very unprofessional staff and rude, definitely had something up his sleeve. I came there with cash to buy an suv. The guy there proceeded to be rude and tell me he has no time to test drive the car , like if it takes two people to test drive It. Or more like he didn’t want me to drive it to hide something. Then proceeds to ask me what my offer was. He rather lose a car sale then be a little late off work to sell one . Smh never again will I go there nore do I recommend anyone to go there. All the cars have a lot of rust on them even though the ad said “zero rust on body” on top of that the carfax said the car was in an accident. Save yourself some time and look elsewhere.
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August 2021 by Jay Draffkorn
Great service be friendly staff. Purchased several vehicle over the years and always a great experience.
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January 2021 by Kimberly Garza
I purchased a 2012 chevy sonic. The man had to jumo through several hoops for financing. I originally was given an option of a ford focus but really wanted that sonic. He made it happened and lower the price tonwhat he apid for it so i could have that one. Aboit a week after i bought it it wouldnt start. He had me bring it in right away. Even though i bought "as is" he diagbosed the issie and fixed it and it was at no cost to me. These guys are amazing and its not just smooth talking salsmen pitches. They are truly amazing men that back anything that they sell even if you oot not to purchase a warranty. I will never buy a car anywhere else. Thank you used car factory!!!
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June 2020 by Adam krenzel
Bought a 2007 acadia from here the guy even showed us a car fax report it ran great for a month then everything needed some attention struts brakes stun roof leaked horrible it had 68000 miles on it so we thought. Do your research with this place we actually bought a 2007 Acadia with over 100000 miles on it they rolled back the odometer found that out cause we went to trade it in and got to see the real car fax this place is a joke double check the vehicle before you buy.
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May 2020 by Vicky Bishop
Very friendly , straight forward ,
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January 2020 by Brian Dombeck
Best experience I have ever had buying a vehicle!! They found me a car within 2 days and didn’t have to be bothered every second by a pushy salesman!! Highly recommend!!
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October 2019 by brandon moon
This dealership helped me so much getting into a car they made my dreams come true I was able to drive off the lot with a 2019 Hyundai Accent with 3k miles even with My challenging credit they were able to get me in a brand new car and a man named Joe and his other staff has been a tremendous Help I can never forget there honesty and professionalism Helping me achieve my goals into getting a car and my dream of getting a new car become such a reality here at this dealership I will never forget my experience Here and I absolutely love my new Car I recommend this place for anyone buying a car!!!!!!