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November 2023 by Jim Horst
Always a top notch experience dealing with this shop.Chris was able to recently procure a Door Trim piece for a 2004 Camry and got the door Properly Repaired when it was put back together improperly twice elsewhere,really appreciated.Also,thanks to Gary for the outstanding Detailing job he did and commenting on how clean this car is for its age.Great job!!!
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November 2023 by Mary Weir
They are truly some of the nicest people I’ve ever met! They are very understanding and get things done in a timely manor! So thankful for them and their services!
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November 2023 by Deborah Shapiro
Very nice place to work with. My car looks much better with the scratches they could get buffed out. Price was just right! I would recommend them anytime.
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November 2023 by Michaela Hackett
Staff treats you like family! I hit a deer and they fixed everything on my Cruze in a timely manner. They're really busy, so I did have to call and see when my vehicle was estimated to be fixed, but I could've been patient and waited for their call as well. I would highly recommend Utzig Carstar for their staff and services!
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November 2023 by Jeanie Pomplun
Thank you to Utzig Carstar for the wonderful job they did repairing the front end after an accident. They left my car looking like new inside and out! It even smelled new. Thanks so much for a wonderful job on my car!Service: Painting
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October 2023 by Alyssa
Fantastic experience. Rick and Candy were both great to work with. They squeezed me in right away and I had my vehicle back within 2 weeks looking brand new! The entire interior was immaculately detailed and they even left me the remaining touch up paint which I then used to spot check some older things not related to my accident. My neighbor even commented that it looks brand new (when it's 10 years old!). Very very happy with their service! Highly recommend!
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October 2023 by Emmalee Thompson
Wonderful experience from start to finish with this place. They were so helpful when I brought my car in to get an estimate. They worked directly with my car insurance, and helped me get my rental set up. I wasn’t able to get my rental right away, so they made sure my car was drivable until I could get my rental. Kept me informed with the whole process and gave me regular updates on when it would be completed. Simply cannot say enough great things! Thank you so much!
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October 2023 by Collin U.
Don't use this company. They appear to represent the opposing insurance company over the vehicle owners best interests. After only getting an estimate Carstar Utzig, with no authorization to perform work, with no authorization to release information or photos,releases information and photos to insurance companies before you've even decided to use them for the repairs. Something about their relationship with insurance companies doesn't pass the smell test. And now, because of their actions the insurance company is refusing to repair all the damages.
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September 2023 by Sue Garthwaite
They went above and beyond to fix my car to look like brand new again and had it back to me a day early. I'd highly recommend them.
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August 2023 by Stephen Mahlum
My truck was damaged on the delivery truck and took it to Utzig for the repair. They noticed a very small dent that went with the scratch that I could barely even see. Got it got today and the paint match and blend are flawless. This was a very small job about the size of a golf ball but they did amazing. They even detailed the interior of my truck. Definitely left it better than when they received it inside and out. The only place that will ever get any body work that I may need done! (Not fancy enough to have before and after pictures)Services: Painting
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July 2023 by Janet C.
I visited this shop to get an estimate to repair a piece of body trim damaged by a bird. It turned out to be a minor repair and the man at the counter repaired it while I was there, no charge! I tried to pay him, but I hope this review will help others see what an upstanding shop this is. :)
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July 2023 by Taylor S
Amazing service, attached are pictures from when I hit a deer. Now, you’d never know every passenger body panel had to be replaced. Only took them about a month to fix and you could tell they cared about the quality. Would 100% recommend.
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July 2023 by Deuce Lambeau
A1 service, top notch mechanical specialists, love the work that was performed by the technicians & In a very timely manner. I did not expect to get my vehicle back from them so soon after they took it in for the repairs & replacement of parts and repainting it too, thanks again to Utzig CarStar for everything you did to get me my truck back to me so soon. I definitely would recommend Utzig CarStar in Janesville, WI to everyone who needs their vehicle repaired and/or repainted, they we very efficient and very professional at what they do and definitely worth the time, energy and cost. Thanks again for everything you did for me my truck looks awesome!!! ?Services: Painting
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June 2023 by William Klitzman
Got an estimate, then made an appointment to do the job it was 3 weeks to get in then sat a week before they started because of adjuster not showing up? Then was told parts were on back order ! Mind you this is a 2022 vehicle that was drivable and I’m making payments on that I couldn’t use for 5 weeks ! Oh by the way they got paid by the insurance company in the first two weeks other than my deductible that I paid upon pick up!Services: Painting
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June 2023 by Clair Berg
I had gone to Utzig CARTSAR after a collision in 2021 and had a wonderful experience. When I got sideswiped a few weeks ago, I asked insurance if I could go to CARSTAR because I remembered what a great experience I had then. Utzig CARSTAR did not disappoint this time around either.Rick, the guy who did the estimate was a great communicator, even when insurance didn't communicate well. The owners (I wish I could remember their names) are easy to talk to and quick to answer questions and offer solutions. There are also dog friends, hanging about and very well-behaved!Best of all, my car looks good as new. They are honest and do good work. My car came back to me cleaned inside and out, and all around better than what went in. Highly recommend! Thank you, CARSTAR!Services: Painting
