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January 2024 by Savannah Dvorak
Came in for an oil change at 8am. Was treated poorly when I entered with no greeting or even a look in the eye! When I asked for a time estimate he said “maybe an hour, maybe more. Might be a while”. I waited over 5 hours just to get my oil changed. There was no communication throughout my whole wait of how long it would be
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December 2023 by David Dobbs Sr
Had a appointment at noon to install tires. Cancelled at 11 no tires. 11:am message tires are in pickup. Went there they found tire manager said will take you know 11:15am. Well they didnt finish till 1:10pm. It takes 45min to install tiresIf they stop arguing about how bad the manage is I wouldn't had to wait 2hrs.
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November 2023 by robert sletten
Waited 20 minutes... For a guy to tell me it's going to take 2 hours to get to an oil change.. with 1 car ahead of me...
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November 2023 by Trish Boehlke (TrIsh)
Terrible experience. Argumentative, unpleasant, not accommodating and couldn’t honor my appointment.
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September 2023 by J Hawker
Had a balancing issue w one of the tires from the set. Ordered a new one. Removed the bad, No issues. They r going to an appointment schedule more like Discount Tire, which will be nice vs the constant walk ins. Will be back.
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August 2023 by Gail Henry
I waited over 4 hours for a oil change I was the 3rd person In the door at 7 am. NEVer will come back..
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July 2023 by Payton Schoenberger
I arrived for an oil change at 10:45am on a Thursday. I was checked in by 11am. It’s 1:45pm and my car has yet to be touched. I’ve been here almost 3 hours and will have to wait another half hour or more for the service. Do NOT come here for an oil change unless you’re looking to spend the day waiting. I was told that oil changes are at the bottom of the list no matter how many care are ahead of you…..Service: Oil change
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July 2023 by Payton Kardys
I arrived for an oil change at 10:45am on a Thursday. I was checked in by 11am. It’s 1:45pm and my car has yet to be touched. I’ve been here almost 3 hours and will have to wait another half hour or more for the service. Do NOT come here for an oil change unless you’re looking to spend the day waiting. I was told that oil changes are at the bottom of the list no matter how many care are ahead of you…..Service: Oil change
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July 2023 by C T
Dropped my car off at 11 am and was told they had 2 tire jobs in front of me and would be 2 hrs before they could get my car in. So, I left my car and went home. At 5 pm, I still had not heard anything, so I went there, and my car STILL hadn't been in for an oil change. That was the first and only time I will go there.
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July 2023 by Samantha McAlister
This establishment will take your money with no care or concern for your safety. They will not notify you if there is issue with your vehicle while in their possession. They will only preform the task you brought the car in for and tell you that they did their job.Any other problem with the vehicle once you drive away is apparently unrelated, and they feel no obligation to inform you. They will even check off the “all clear” on the vehicle for you, having full knowledge they had issues with the car in their possession. I also would like to state No known issues with car were present at drop off. Terrible communication and customer service in my opinion. When I called to discuss my concerns I was unfortunate enough to speak with the team lead, Stephanie, who was rude, abrupt and callous. Her disregard of my frustration and of any safety issue caused by her teams lack of communication was frankly appalling. Her response was, “we said sorry what more do you want” I did ask to speak to the manager above her who was conveniently not in, but I was informed there was nothing he could do for me. My suggestion is to steer clear of this establishment and spend your money somewhere trust worthy or at least somewhere that provides better customer service.
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April 2023 by Nate Mistele
I called in at 3:30 to get my car serviced for an oil change I know they don't take appointments manager reassured me that if I was in there before 5 and which I arrive at 4:15 to get an oil change I waited 52 minutes before I got a manager there to help in which my car was never service for an oil change how does it take 45-50 minutes just to get my car in for a 15 minute oil change is beyond me I left the facility without an oil change with a complaint in which they tossed thier hands up and said don't know what to tell you. How can you even run a business like
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April 2023 by Jes Jacobs
Stole an Adam Sandler CD from my car years ago for whatever reason (I'll never forget), and can't answer the phone for the life of them. Just wanted to see if they they were able to do an oil change on my car.Services: Tires
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March 2023 by Caleb B.
I could provide better service with no arms and if I was blind and deaf. Walked out after 30 min
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March 2023 by breanna moe
I called and asked if they had time to repair a tire leak and the lady said yes as long as I could be there within 15 minutes. I arrived 10 minutes later, waited over 5 minutes at the counter without anyone acknowledging me only to be told they wouldn’t do it. I explained that I called in advanced and was told to come on in, and the guy rudely told me once again he wouldn’t do it. Worst customer service ever.
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December 2022 by Stephanie Cunningham
The guy at the counter said an hour wait for an oil change, half hour after open with zero cars in the garage or parking lot... Came here once a few months back and it took an hour an a half, thought maybe they were just busy... Nope guess i was wrong. Ended up just leaving. This place is a complete total joke and recommend everyone to not come here. Literally anywhere else is better than walmart for anything car related.