“Came in for a new set of frames the gentleman at the front cleaned my glasses, hooked me up with new frames, and provided recommendations for discounts - great experience would absolutely recommend this location!”
“The helper Linda (?) helped me with a computer order despite my lack of computer scales. The store is always tidy, and the staff is helpful. I appreciate having a store nearby.”
“Employees at this store are SUPER HELPFUL!! I love shopping here. Store is clean, nicely displayed, and the cashiers are the BEST! I highly recommend shopping here”
“Great summer dress selection! The prices are very inexpensive, the clothes are cute... but dont expect to keep your pieces for years and years. The quality is poor, but fun.”
“Not bad, few nice things for men's, but really down on sizes and more aimed at kids and women. Didn't buy anything as nothing jumped out as worthwhile.”
“I am from Madison but had to make the drive to this GAP Kids to do my holiday returns since the two remaining Madison GAPs are closing and will not accept returns. The sales lady who processed my returns told me that a few of my items were not scanning in the system meaning they are GAP Outlet merchandise which I had no qualms about since the Outlet is on my way back to Madison. Upon arriving at GAP Outlet, however, they told me the items were not theirs either after scanning the items. I called GAP Kids to try to have them check again over the phone to avoid having to drive back. Long story short, the items were GAP Kids items but international. Between the GAP Outlet and GAP Kids, they were able to come to a solution to make me, the customer, whole and happy. GAP Outlet shipped the international items to GAP Kids who then processed the returns as if they were purchased in the states and sent me the merchandise credit directly to my Madison home address. I greatly appreciate the understanding and extra thought that both GAP Outlet and GAP Kids put in for me even when they did not have to since the items were internationally purchased. I am a GAP customer for life because of their kindness and true dedication to customer service!”
“Come here once a year while on vacation. Always find something I like, usually on sale. Received an email discount just days before. It was honored (thank you!)
I bought a nice mid-weight jacket (wind and water resistant), which came in handy on an unusually-chilly and windy late-May day!!”
“Yes! Great selection & nice, helpful staff! Found everything I needed quickly, giving me additional time to browse. The store is clean and inviting. Love that there's plenty of space to shop without bumping into others when it's busy! A bonus is having a staff member collect my items I want to try on, take them to a room & continue doing so until I'm ready to go to the fitting room.”
“Theisens was a nice store! Clean and the shelves nicely stocked. They had a great variety of items there like food/candy, clothes and toys. Staff was very friendly when we checked out too!”