Ann Taylor Factory Store offers a fantastic shopping experience with great quality clothes. Customers appreciate the attentive and kind staff, who go above and beyond to help shoppers find the right items. Sandy and Brenda received special mentions for their helpfulness, assisting customers in selecting dress pants and coordinating outfits while checking in frequently during the fitting process. The store also provides good discounts, making it easy to stay within budget. Overall, the customer service is praised for being supportive and generous, contributing to a pleasant atmosphere. However, some customers felt that the store could improve its overall vibe.
I was at this store this afternoon. I was miserably shopping for a last minute funeral outfit. The woman that helped me was great and made it so much less stressful. I came away from it with an outfit that made me feel good. Thank you.
June 2025
Clothes quality is great!
Their staff was very kind. We bought a few items that were on a BOGO discount. We were about to check out with an uneven number of items, and the cashier gave us a heads up that we could still pick up an extra item to maximize the discounts. Amazing customer service and support!
July 2023
REPENT!!! good clothes and the employee with the teeth was very nice and patient, but something about the store lacked Jesus.
