“Now we are talking! After visiting another Zumiez that was not good, I can review the employees at the Johnson Creek location are excellent! Nice, pleasant, got a shirt down for me that was on the wall and signed me up for 'rewards'. Well done, younger gal in a ball cap this last Sunday, top notch!”
“Employees at this store are SUPER HELPFUL!! I love shopping here. Store is clean, nicely displayed, and the cashiers are the BEST! I highly recommend shopping here”
“Not bad, few nice things for men's, but really down on sizes and more aimed at kids and women. Didn't buy anything as nothing jumped out as worthwhile.”
“Great summer dress selection! The prices are very inexpensive, the clothes are cute... but dont expect to keep your pieces for years and years. The quality is poor, but fun.”
“I am from Madison but had to make the drive to this GAP Kids to do my holiday returns since the two remaining Madison GAPs are closing and will not accept returns. The sales lady who processed my returns told me that a few of my items were not scanning in the system meaning they are GAP Outlet merchandise which I had no qualms about since the Outlet is on my way back to Madison. Upon arriving at GAP Outlet, however, they told me the items were not theirs either after scanning the items. I called GAP Kids to try to have them check again over the phone to avoid having to drive back. Long story short, the items were GAP Kids items but international. Between the GAP Outlet and GAP Kids, they were able to come to a solution to make me, the customer, whole and happy. GAP Outlet shipped the international items to GAP Kids who then processed the returns as if they were purchased in the states and sent me the merchandise credit directly to my Madison home address. I greatly appreciate the understanding and extra thought that both GAP Outlet and GAP Kids put in for me even when they did not have to since the items were internationally purchased. I am a GAP customer for life because of their kindness and true dedication to customer service!”
“Come here once a year while on vacation. Always find something I like, usually on sale. Received an email discount just days before. It was honored (thank you!)
I bought a nice mid-weight jacket (wind and water resistant), which came in handy on an unusually-chilly and windy late-May day!!”
“I came into the Johnson’s Creek Premium Outlet Mall, Polo Ralph Lauren store on holiday because I had neglected to pack underwear for my trip, and was in need of the quality, comfort, and class that only Ralph Lauren can provide. I was immediately greeted by a young man named David. This gentleman was exactly what I’m looking for in terms of quality customer service. He was genuine, present, and extremely helpful, without the token overbearing nature that one is often accosted with at retail stores. It was evident that he enjoys his work and believes in the brand that his presence represents. Additionally, at check out he took special care to make me aware of a pattern lining the inside of an umbrella I was intent on purchasing, in the event that it should it not be to my liking. It was and the umbrella will accompany me to an engagement I have on schedule for later on in this otherwise dreary day. His thoughtful consideration is the marker of true class. The next time I’m in Wisconsin, I will be paying a visit to this location with hopes I’m once again greeted by the excellent, David.”
“Yes! Great selection & nice, helpful staff! Found everything I needed quickly, giving me additional time to browse. The store is clean and inviting. Love that there's plenty of space to shop without bumping into others when it's busy! A bonus is having a staff member collect my items I want to try on, take them to a room & continue doing so until I'm ready to go to the fitting room.”
“The associates care about their customers and accommodating their needs. They work very hard to keep to the store neat and clean for customers. I highly recommend visiting the JC Tommy Hilfiger store!”
“Good store with friendly staff. The prices are very good.However, it is difficult to find much if you’re an average sized male. Very few mediums/larges…lots of XS and XXL”
“I’m not sure why anyone buys their products elsewhere. Their selection and prices are unbeatable!!! The employees aren’t very friendly anymore tho, I went the other night and not a single person talked to me.”