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May 2021 by Jade Hummel
I had nothing but a terrible experience with this company. Every time I call the office, people are rude and come off unhelpful. When I originally got the unit, the price was $42 for a 5X10 unit. As soon as I moved in they increased the price to $52.00, but kindly let me know it would be increasing. I went to pay for last month and they unexpectedly and without notifying me via mail or email, increased price to $57. I would never recommend this company to anyone.
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May 2021 by F T
Reviews about this place is true. Dont rent storage from Apple Mini Storage. They care about your money more then your property or you.
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May 2021 by christy baehr
In two years they have gone from 50.00 to 70.00.
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May 2021 by Jeremy Morrison
Thanks for taking care of our storage needs!
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April 2021 by Joshua Giese
Super clean, very well maintained facility. Have had 2 units for several years and have never had an issue with the company. Prices are reasonable for full concrete floors. Those are a plus for sure.
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June 2020 by Mike S.
Jennifer is never available and is extremely rude and doesn't give answers to any questions or concerns at all. Storage unit leaks every time it rains, they tell me it's fixed and it rains and leaks again. Jennifer only emails right before closing and even when I've asked several times to be called. She Only emails me. Absolutely HORRIBLE CUSTOMER SERVICE
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May 2020 by Lauren Johnson
Great storage company to work with. They do not answer their phone but emails were always responded within a timely manner if not immediate. Their automatic payment system and gate code system worked great! I would definitely use them again.
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June 2019 by Travis McDonald
I guess standards of cleanliness can vary these days... never did I imagine that clean would be covered in saw dust, dirt, and debris...
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April 2019 by Carrie Carmody
It's in the middle of nowhere and my boyfriend always has issued.
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January 2019 by Tracy Kamps
Nice place to store things.
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December 2018 by Jerry McKenzie
Clean, secure and prompt. Relatively cheap and better than other places that aren't as cheap. Recommend to anyone. Easy to rent and very fast. Must have a debit.
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September 2018 by Tom
This company really deserves a zero.
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September 2018 by Rd Yaeger
Very good prices and availability.
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June 2018 by Justin K.
Pain in the a** to get a hold of some one. Finally did told her I needed a shed for a few months. She told me not a problem when I call to cancel I get told I don't get my security deposit back because I didn't give her enough time. She was very rude when I cancel I will never do business with this place again.
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January 2018 by Lee Xeng Thao
Gets no star. Heres what you will get in service return. They work completely remotely. They will never pick up any calls, you will have to leave a message every time, and they will return your call by an email. Opting out of a lease is complicated, so I continued on with the lease, since it was not a priority at the time. I requested to end my lease, and never had a respond back through email, but when you miss one payment they threaten to lock your property away and sell them off. Overall Summary: "So, when I wanted to opt out from the lease, I get no response, but when I when I mistakenly missed one payment, I get a threat of concealing my property. If what so ever this has been listed on the agreement, Apple Storage does not give a damn about customer satisfaction nor have any friendly courtesy at all." The greed is real with this business. Heres an example of missing one late payment at this place goes. Email Notice: If we have not received payment on your unit(s) by the ____ of this month you will be in default of your rental agreement. Your unit will then be OVERLOCKED and access will be denied. According to your lease with Apple Storage, lease payments are due by the first of each month. We have the right to charge late fees and we have the right to overlock and deactivate your gate code. If the balance remains unpaid we will start the process for lien sale of your unit(s). This will include additional fees, us removing your lock and taking inventory of your unit to prepare it for lien sale. Your right at the storage facility will be terminated and you will no longer have access to your stored property. Rent and other charges will continue to accrue until the balance is paid in full. Any partial payment received by us and our acceptance of that payment does not constitute payment in full. Please make payments immediately to avoid any further actions. Thank you for your prompt attention to this matter. Sincerely, Jennifer Manager, Apple Storage
