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February 2023 by Brett LaBar
The best part of working with Jerry is he is an amazing person that made the project enjoyable. You can 100% trust he will get the job done right and at a very fair price.Jerry installed an in-ceiling HDMI cable for my projector and did it for an amazing price. I also had Jerry come back and install three Sonos amps and re-wired my system very cleanly feeding it into the basement. He got my home audio speakers rocking. Thank you so much Jerry for being an amazing person and business man. I will definitely return for all my future audio needs!!
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September 2022 by Jim Spierings
Our TV's and surround system were installed by another company when we built our home. When our receiver burned out, a friend recommended Control Freaks. Jerry was happy to come out and sell us new expensive receiver and he did hang a TV in another room. I paid him in full the day he did the work. He wasn't able to figure out how to connect our existing controller so he set us up with a new new controller. So now we had to use multiple controllers, so much for one touch controls. Jerry couldn't figure out how to make his system work with the TDS box, he gave up and told us to call TDS. Now we have no surround sound and have to use three different controllers just to watch regular TV or Netflix without surround sound. Worst part of this is I have called multiple time to have Jerry come out to fix the problem and he hasn't returned my call for over 2 month. I have Suess Electronics in today to fix Jerry's problem (at $120 and hour). would not recommend Jerry to change a light bulb at this point. He doesn't stand behind his work and he doesn't return phone calls.
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August 2022 by Jim Spierings
We hired Jerry after a friend recommended him. He was happy to come over and fix our system. He replaced our receiver and hung a TV. I thought he was pricey for what he did, but he seemed to know his business. Except he didn’t. We had recently moved away from Spectrum to TDS. Evidently Jerry didn’t understand TDS, because nothing works. We have no surround sound, controllers that don’t connect. Worst part is that I have called him 4-5 times asking him to come back with no response. He has completely ignored our calls. In my opinion he doesn’t understand how to work with TDS, so he just quit taking our calls. I would not recommend him to anyone.
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April 2021 by Nick Delise
I had an excellent experience with Jerry. He does a fantastic job and is excellent to work with. He offered multiple options for any budget and was more than willing to adjust his schedule to handle construction delays. I would highly recommend him over larger “brand” names in this space. His prices were fair and the quality of the product was excellent.
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December 2020 by Snert S.
Contacted them to see about a quote to have a TV installed in home. I never heard back from them. Ended up going to Best Buy to purchase a TV, and have it installed .
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December 2020 by Turn Key Boats LLC
Jerry is a perfectionist and a good people person. Highly recommend!
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December 2020 by Mark Verhagen
Jerry did an awesome job installing two TV’s and a sound bar. Great service, very reasonable price!
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November 2020 by David Schanke
Jerry is a perfectionist and a good people person. Highly recommend!
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July 2020 by Kurt Schleicher
Contacted them to see about a quote to have a TV installed in home. I never heard back from them. Ended up going to Best Buy to purchase a TV, and have it installed .
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March 2020 by Carrie Jones
We are thrilled with Control Freaks of the Fox Valley and our basement theater project. Jerry was such a pleasure to work with starting with is great communication and quick response time. He talked us through our options and we could tell he truly cared. Jerry added personal touches to our project that made it cooler than we ever could have imagined. He went above and beyond for us and we are so thankful for him.
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March 2020 by Danelle Rick
He did a great job putting up an 82" tv above the fireplace and a smaller tv in another room as well. Everything looks great and no mess was left behind! Thank you!
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April 2019 by Barbara Rodencal
Excellent
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March 2018 by Hannah J
Jerry came to evaluate our current sound system and gave us several recommendations to meet our family's needs. He came back (quickly!) and installed new indoor and outdoor speakers. Jerry has been very responsive, and his work is excellent! We will definitely be using him for future projects!
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May 2017 by Rob Burkham
Jerry is the best. He installed a beautiful home theater in our new phone for much less cost than big electronics stores and he gave us great customer service from start to finish. He had great ideas to make things user friendly and not complicated!
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August 2016 by Jim Weiler
Jerry was awesome! After getting no response from 2 other installers I tried Control Freaks and heard back right away. He was out here the next morning and got the job done. Everything looks great, and it cost just a little more than the expensive mount he suggested I return to Best Buy for one he provided for $50. Would definitely recommend Control Freaks and this is who I will be calling for any future needs.