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March 2024 by Kellie F.
March 2024 I stayed at the Best Western Executive Inn Kenosha/Plesant Prairie Feb 29-March 3. We were in town for a sporting event at the nearby Plesant Prarie Rec Plex. On the second night of our three-night stay, I was woken up at 4:30am by a stinging sensation on my arms. I had been bitten by bugs!! The next morning I alerted the front desk staff and showed them the bites on my arms. They stared at me stone-faced and didn't seem to care. I was not allowed to switch rooms until hours later. In the meantime, I purchased hydrocortisone and took Benadryl, because the bites itched horribly. The hotel didn't seem to care that there were bugs in their beds, they seemed more concerned about me not telling other guests. My second room was not infested with bugs, but we checked out as soon as we could on the third day. I packed all of my belongings into contractor bags because I wasn't interested in infesting my car or house with the biting bugs from this hotel's beds. I was glad that my child's bed was not infested with bugs and he was not bitten. I received over 30 bites on my arms, face, hands, and back. I developed a severe allergic reaction to the bites and missed a day of work because I was embarrassed by the swelling on my face and lips. As soon as I returned home, I reached out to Best Western's corporate office and requested a refund for my stay. They said the hotel management would process that request. I also emailed the General Manager Mr. Patel and he has neither replied to my email nor my request for a refund. Don't stay at this hotel. They are infested with bugs in their rooms. The bugs are in their beds. And they will bite you.
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February 2024 by Wendy Washington
Nice quiet hotel with great amenities and great hotel staff. I left a flower globe and cupcakes for the
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January 2024 by Christofer Pan
We stayed here for two nights as part of a family reunion. This is a fairly standard, mid-level hotel, that's mostly clean and in a convenient area for food and services. The halls are big and the rooms seemed modestly updated with comfortable beds and lots of pillows. they had good breakfast options in morning a little bit for everybody preference. The real bright spot of this place is the service and staff. The attitude and helpfulness of the staff (especially at the front desk) totally makes you forget about any minor problems with the facility. If we are ever in the area again, I will definitely return to this hotel.Rooms: comfortable bed, modestly updatedFood & drinks: bar on property, good breakfast options in morning
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January 2024 by Mezkiel Smith
This is my go to place whenever i am in the area. Staff is very friendly and helpful in taking care of you. i specially love their hottub and pool feels nice to relax in after a long day. They have good breakfast options in morning and also have complimentary soup in lobby some days. The beds are nice and comfortable just feels like you are at home instead of in hotel. Having bar in the hotel is also a good option as i do not worry about driving after drinking. the lady at the bar was very nice and friendly and knew what she was doing. over all i recommend this hotel to everybody who want place which nice and cozy.
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January 2024 by Jennifer Suarez
The best western Kenosha is a fantastic choice for anyone looking for a comfortable and enjoyable stay with its hot breakfast on site bar and heated pool and hot tub. This hotel offers range of amenities. starting with the hot breakfast. It is delightful way to kickstart your day hotel offers of options. Whether you prefer a hearty meal or a lighter option. There is something to satisfy everybody. The breakfast is well prepared and served with a smile making for a great start to your morning.The onside bar is another highlight. It provides a cozy and inviting atmosphere where you can unwind and enjoy a wide selection of beverages, whether it is a refreshing cocktail or cold beer or a glass of wine, the heated pool and hot tub bar perfect for relaxation whether you want to take a refreshing swim or soak in the warm water, this amenities provide opportunity to unwind after long day. Pool area is clean and well maintained, it’s a great place to spend time with family or friends, or simply to have some alone time to relax and recharge. The rooms are comfortable and spacious beds are cozy and linens are clean. Each room is equipped with flatscreen TV, mini fridge, and coffee maker, providing all conveniences you need for comfortable stay friendly staff and comfortable rooms make this hotel a a great choicewould definitely be back and recommend this to my friends and family
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January 2024 by Kiara Morris
So recently my friends and i just stayed here for my birthday, and some of us traveled 2 1/2 hours from indiana to stay here and visit. we were extremely disappointed with our stay and we had found chicken on the floor, waffles on the window ceil, and cockroaches crawling around our room. We found a cockroach in our first room and then when asked to switch rooms that’s where we had found the baby cockroaches and chicken and waffle in the second room. This place has good reviews and we even got recommendations but never in any hotel that i’ve stayed at has ever had cockroaches and to deal with that on my birthday was just extremely disappointing. While the staff were super friendly i wouldn’t recommend this place to anyone :(
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January 2024 by Chrissi Hiehle
I definitely recommend this hotel. Rooms are clean and well presented. The staff is very friendly, especially Stephanie. The hotel lounge is well cared for and prices are very reasonable.
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January 2024 by Babygirl Reynosa
Great valueFood & drinks: Good food
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January 2024 by Thomas Guentzel
Even through our kids were locked out of the room. The service desk gave them a new key to get into room and the pool room. The service staff is amazing they deserve raises !!
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December 2023 by David Sauer
Sunny did a great job checking us in.Staff was very helpful with the executive office computer and printer equipment.The room was excellent and high quality.We will check back in soon.Thank you
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December 2023 by N. Gardner
Friendly staff, comfortable, CLEAN, spacious, and well equipped rooms. Very happy.Nearby activities: Great restaurants and family shopping within 10-20 minutes.
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December 2023 by David P
I stayed here twice. First time I stayed I strayed on New Year’s Eve and I was in room 225. First time was fine. However I came back over the summer and stayed in 219 and it was awful. It smelt so bad. There was hair in the shower!!! The pool and breakfast was amazing both times. I’ll probably never stay here again. I couldn’t even eat in the room because of the smell
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November 2023 by Jason Barton
Room was clean and comfortable. What I really want to comment on is the fact that these hotels have come a long way from the old "continental" breakfast. Thus one even had their logo put in the waffle maker.
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November 2023 by Roberta Myers
Mattress was worn out and hurt my back. I reported it to desk guy he said they all need replaced.Walkability: Safe and quiet and clean.
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November 2023 by Laura Lovett
Enjoying the hot tub at the
