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February 2024 by M H.
Pharmacy is completely empty, only one car at the drive through and you can't even get a "we'll be with you in a minute or hello". Just rude and bad service. Have to stand there awkwardly for 10 minutes waiting to be acknowledged.
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January 2024 by Sandra Holdmann
Refilled prescription at a CVS 50 miles away.
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October 2023 by Ryan Groves
I'm pretty sure they don't keep any meds in stock. Everytime I refill any of my meds they have to order them.... try to refill a couple of days sooner for convince and they will say it's too early, then tell you it's out of stock on the day it should be filled and that they are just then ordering it. You'd think that for monthly maintenance meds they'd plan ahead.... they don't
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September 2023 by angela noel
Terrible terrible customer service. Pharmacy treats their customers like trash and you're just a burden. They don't ever clearly communicate if and when prescriptions will be ready. Called 3 times before driving up there to verify they would be ready. Then they informed me they are actually out of stock once I was there? It's always a hassle dealing with them. They seem to intentionally make things difficult because the following month the pharmacist chose to hold my script even though state regulations allowed to be filled. Once again... glad I called because it was supposed to be filled. If I could switch to Walgreens, I'd do it in a heartbeat.
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July 2023 by Angela Flaningam
I will definitely be back at cvs as a regular customer. First of all it is very refreshing to walk in to the store with no music playing in the background. It was easy to browse without getting overwhelmed with noise which made me want to look around more. Also the store is always so neat and clean and organized with adequate space to move around. The prices are lower than Walgreens and they have better brands.
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April 2023 by Clifford Andrews
I have always trusted CVS pharmacy to fill my prescriptions for many years, today that trust was broken. I recieved an email on April 1st from CVS about a prescription ready for refill and I clicked the link to refill as I have before. My wife stopped into CVS on Monday April 3rd to pick up the prescription only to be told there were no prescriptions available to pick up or refill. I called the pharmacy today April 5th because I was running out of the medication soon and needed it refilled ASAP. When I explained everything to the young lady on the phone this is how she explained it : " Yes that prescription was filled but it sat for two weeks and no one picked it up, so it was returned to stock. I can enter it to be refilled now if you want." I asked the young lady, how was it refilled 2 weeks before it was even eligible to be refilled and why did we not receive a call informing us it was filled and ready for pick up, AS WE ALWAYS DO ?!?! Her response " Would you like me to have it refilled? " Really, that is the response I should accept from CVS's pharmacy employee regarding my questions??!!
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February 2023 by Genoveva Hernandez
The guy who help me was very friendly n helpful, I'll recommend any one to this CVS that is on 22nd n 75th st the employee's there are very down to earth.
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December 2022 by Ernie V.
Worst customer service in this pharmacy. Very inconsistent! The only consistency is the poor attitudes behind the counter. If you don't like your job and you don't know how to treat people then find a different job that doesn't involve communicating with people.
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October 2022 by Jazmin D
Run down strip mall nothings ope , disgusting store and rude employees. CAROLYN is a rude unprofessional little wench who looks like a 12 year old boy. Anytime I go the employees are dirty looking and miserable you can tell they hate their jobs and lives.
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April 2022 by Israel Martinez
Visitor beware!!! Do not go to this pharmacy. Extremely unprofessional. They are Always late with prescriptions. It never fails. Does not matter if the doctor sent them the prescription hours ago, they never start working on the prescription until show up first to pick them ip. Does not matter how long I wait to pick up the meds. They have messed up my families meds and given the wrong ones twice. We are done with this CVS.
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April 2022 by Jazmin Davis
Run down strip mall nothings ope , disgusting store and rude employees. CAROLYN is a rude unprofessional little wench who looks like a 12 year old boy. Anytime I go the employees are dirty looking and miserable you can tell they hate their jobs and lives.
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November 2021 by John H Goldman Jr
Lousy information offered for delivery. In this day and time over 48hrs waiting for medications is UNACCEPTABLE!
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September 2021 by april chapman
Waited over 7 hours (11am-6:30pm) for a prescription to be filled, when it was finally ready the pharmacist was "unavailable for questions" about a medication I have never taken before. The employees at this location made it very clear that customers are unwelcome and in the way, I wish my insurance would let me go back to Walgreens.
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March 2021 by lisa Nun Ya
So I go in the store on Washington rd in Kenosha to make a purchase and there were no people with new check out kiosks taking away jobs from real people I will not be shopping there again
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February 2021 by Michael Espinosa
I went to this location today to do OTC purchases for my mother it was my first time and I was super confused.Andrea came out of nowhere to help me out and save the day she was super helpful and friendly I will be doing all my future OTC purchases at this location. Thanks Again Andrea!!!!!!!