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February 2024 by thomas kiser
Vehicle I received was very dirty, despite leaving sanitized packages and notification that the vehicle was cleaned and sanitized prior to my picking it up.
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January 2024 by a
Not a good experience. I booked a car online and had a reservation confirmation.When I got there to pick up the car, they told me they could not give me a car. That they wouldn"t have enough for tomorrow. I told them that tomorrow wasn't my problem and that I reserved a car online. The response was "we tried to call you".That's it. No apology. No offer to help me find another car. Nothing.Interesting that the gentleman in front of me was returning a car, but there were "no cars available".I did not trust myself to speak politely, so I left. Now I have no way to get to work tomorrow and will have to miss an event this weekend.Will not be back. Honor the reservations that your customers make online. If there is a problem, solve it. That's literally your job. You completely wasted my time.Would rate this zero stars if I could. Look at the low reviews, this is a problem that has happened over and over again.Going back at least 5 years.This is no way to run a business or treat your customers.
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January 2024 by Judi Novak
Enterprise excellent service, timely, professional, reasonably pricedPersonable well trained staff. Will be using againThank you!Judi Novak Seasons Place Pleasant Prairie
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January 2024 by Victory Title Co. Title & Closing Services
Worst experience in the last few years. Number one they don’t answer their phone number two they don’t have inventory number three they’re too expensive and number four. They don’t answer their phone and number five they don’t answer their phone and number six they don’t answer their phone number seven they don’t answer their phone.
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January 2024 by Peter Hoiekvam
Great staff. Picked me up from the repair shop and got everything worked out with the offenders insurance company. Nice selection of vehicles.
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January 2024 by YVES BOOKER
Great customer service. The entire team is excellent to work with. The rental process is very easy to understand and the employees will explain or assist with any details further if requested. The vehicle I had was very new with no trace of cigarette smoke stench. The price for the vehicle I received was reasonable for the time I had with it. Thanks again Kenosha Enterprise Rental.
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January 2024 by Mr De Jesus
Friendly, prompt folks. They had everything ready for me before I showed up. Whole process at location took 10 mins from beginning to drive out of the lot.
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January 2024 by Patrick McDonough
New car, delivered to airport FBO as requested, size and style we reserved. Good experience all around.
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December 2023 by Nicole LeFlore
Love the Kenosha Enterprise team!
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December 2023 by Brandon Alvarez
The entire staff was very friendly. Danielle helped me with my rental and was a pleasure to work with. She was very helpful and thorough. It was a great experience and would definitely rent from the Kenosha Enterprise again.
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November 2023 by Mike Mio
Affordable rentals. Great quality vehicles. Beware staff will nickel and dime you on every up sell with a smile.P.S. friendly staff never the less.
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November 2023 by Cindi Goyette
Left with my rental vehicle, got home and packed the car, ready to go and notification popped up that the battery in remote key needed to be replaced. Something that should’ve been taken care of before I got the car. I didn’t have time to go back to enterprise to get it replaced before leaving town. When I returned the vehicle - they explained to me that it usually is only picking that up from one of the two keys and likely will be fine and you can always use the actual key in the fob. Good to know. It ended up being fine. All in all - I always have a great experience at enterprise and will continue using them as my first choice for a rental vehicle.
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November 2023 by Stephanie Bell
Recognizing:Jake Weisgerber(Branch Rental Manager)ANDMichael Thomas Waldron(Rental Management Trainee).Both in the Rent-A-Car Division in Kenosha WI.My most recent experience with Enterprise started mediocre, worth a 3 star review. It was NOT DUE TO THE STAFF, it was just the rental itself.HOWEVER.............Jake & Michael, completely revived my experience, and re-earned 5 STARS for the Enterprise community.These 2 employees went above and beyond my expectations, and really just shocked the hell out of me, lbs. Not disclosing details for personal reasons, so all I can say is, THANK YOU SO MUCH to Jake & Michael, for brightening my very dark and gloomy day.They may not think the service they provided was really a big deal, but considering what I'd been through that day specifically, I really needed the restoration in humanity, and empathy.I hope Enterprise can recognize these 2 gentlemen, with nothing less than a million dollars, lol.Thank you for everything my friends!
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October 2023 by Aaron S.
I just want to say the team at this location is AWESOME !! ( Mariano, Dani, Sean and Mike ). I've rented cars here on multiple occasions and their costumer service is always spot on. Their process for renting a car is always very smooth and enjoyable. They always make sure I have a nice and clean vehicle as soon as I get there. Also, if you ever need to modify something on your appointment they are pretty flexible and ALWAYS answer the phone on a timely manner. Their Manager Jake has a great attitude and makes sure you are taken care every time. Sincerely, Aaron S.
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September 2023 by Roger Addante
Very quick to accommodate a special last minute request. And upon return when I realized I had left the keys for my personal car at home, the agent, and I'm sorry because I can't remember his name, maybe Matt, ran me home and back. Definitely going above and beyond. Great experience again at this Enterprise.
