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October 2023 by Lucas Borowski
30 minutes start to finish for a glasses repair everyone said they couldn't do. Courteous staff who work with a sense of urgency. If you need a frame repair for your glasses check them out highly recommended
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July 2023 by Kelsey Galvin
Very sweet lady owns the shop. She has the cutest store cats. Amazing selection.
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August 2022 by Stuff Formoney
Do not take your gold here to sell. They will low ball super hard.
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April 2022 by Steve Fredriksson
I worked with Audrey and John to reset my mother's engagement ring, and we could not have been more pleased! Gold Diamond & Design met our timeline expectations, and we encountered no surprises during the entire process. Even some last-minute requests were handled with a "can do", and pleasant attitude.These are true craftsmen (can we say that anymore?), and they create keepsakes (remember those?). They are not in the business of cheap, cheaper or cheapest. They create beautiful treasures at a fair price, and are darn nice people to do business with!Very proud to recommend them!
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April 2022 by Steve F.
I worked with Audrey and John to reset my mother's engagement ring, and we could not have been more pleased! Gold Diamond & Design met our timeline expectations, and we encountered no surprises during the entire process. Even some last-minute requests were handled with a "can do", and pleasant attitude. These are true craftsmen (can we say that anymore?), and they create keepsakes (remember those?). They are not in the business of cheap, cheaper or cheapest. They create beautiful treasures at a fair price, and are darn nice people to do business with! Very proud to recommend them!
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August 2021 by Rachel Johnson
Two small stones fell out of my engagement ring, I got a quote to replace the stones at another jewelry store, and stopped in to get a quote here. Audrey was SO helpful, not only did she quote the stone replacement, she thoroughly explained why the stones fell out, how to fix it, and prevent it from happening again. I picked up my ring a few weeks later and it looks brand new! And Audrey kindly took some links out of the too-big bracelet I was wearing free of charge. John and Audrey do beautiful work and are so friendly.
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May 2021 by Agnes Cummings
I went in today to get a pendant repaired and not only was Audrey the loveliest person I've ever meet, she was extremely knowledgeable (not surprised by the other reviews I've read) and gave clear and concise explanation on the best way to repair my piece.While I haven't picked up my piece I am confident that I'll be extremely happy with the finished product.I should note, that although there's a 2 week wait I honestly don't mind one bit. They obviously have a clientele and that, to me, shows quality work.
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May 2021 by Big Jon
Really nice shop with lots of choices and plenty of inventory IN STOCK very nice woman working the counter I had a good experience when I stopped in so she could help me fix my gold chain she straightened out my rope at no cost and talked about other options for me when I put a new clasp on !! I will be coming back to have my rope clasp changed ! Thank you ! A++
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December 2020 by Scott Olsen
Thanks for replacing my watch batteries. Nice and friendly people.
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December 2020 by Susan Fox
John and Audrey designed and made a ring for me. I couldn’t be happier! Audrey really took the time to understand what I wanted and didn’t want.
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December 2020 by Susan Schmidt
Very happy with their service and their selection of jewelry I have been going there for many years
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December 2019 by Christine Wilson Trask
Designed my wedding ring and it is gorgeous. The service that they give is outstanding. Will not go to another jewelry store.
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February 2019 by Lisa P.
I just received a Moving Sale card and my first thought was good riddance. I had been a loyal customer for years. Spent what was to me a lot of money in their store over the years. Few years back I had them appraise a diamond ring. After I paid my fee but before I walked out, I asked Audrey for a ring box. For some reason this annoyed her and she snapped at me that it would cost me $10. I was taken aback but needed the box so I agreed. Audrey complains that she has to go in the back to get it, does so, comes back, takes my $10, then hands me a ring box with a smooshed corner. I open up the box and it's from the prior jewelry store, Ventura, that used to occupy the building. I said "you charged me $10 for jewelry box from a defunct jewelry store?" She snaps back "trust me, nothing was free". Done with her and her diamonds. They are not the only store that does repairs or deals in fine gemstones. See ya.
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December 2018 by Karen Mcclain
After reading these reviews I feel I need to also comment.
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December 2018 by Sandra N.
Working with Audrey and John was such a pleasure. I had damaged my wedding band and discovered my diamond was loose.. they examined it thoroughly and suggested the best way to repair it. It was done in a couple of days, and at a very reasonable cost. They made me feel very comfortable leaving my ring with them. When I picked it up it looked incredible- I've received several compliments on how nice it looks. I would definitely recommend them and can't wait to return to purchase my next piece of jewelry.
